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The good: They used to be Cingular and all was excellent when they were.The bad: Daily dropped calls, 1-2 bars most of the time.Poor reception. Equipment not what it used to be. Over priced.Summary: I must change to a better carrier. I have to have clear,consistent service at all times.

The good: Great coverage! Never had a problem with dropped calls!The bad: They charge too much for the extrasSummary: I've had it for 4 years now, and I have no complaints, when ever they charged me for stuff that wasn't it was taken cared of immediately. They have great phones, none of the cheap ones, The service is great I have excellent coverage, The rollover is very helpful when sometimes I have a crazy month! Just overall great. I've had Sprint and I hated it, I've had Verizon and it was so expensive.

The good: IphoneThe bad: CoverageSummary: After being with Verizon for 4 years, I switched to AT&T for the Iphone. The phone was great and works OK in Spokane. I then went to Montana and I had no coverage in Helena and no 3G coverage anywhere. AT&T said that they use the same towers as Verizon and that they would provide better/same coverage as Verizon. WRONG!!! After 1 month, I swtiched back to Verizon and I couldn't be happier.

The good: Not many problems with service.The bad: Rude, uneducated dispicable customer service that lie and refuse to live up to an agreement that they made.Summary: I have been with AT&T/Cingular for almost ten years and have not had a problem. I am out of contract and called them to buy the Tilt phone. The rep sold me the phone for 29 dollars plus an internet plan that i had to keep for six months at 30 bucks per month. I provided my credit card number and recieved a confirmation number. About two hours later, i got a message stating that they made a mistake and I was going to be charged 150 dollars for the phone. I called back and they said it was too bad and they would call Fed-ex and have the phone stopped before I got it. I was charged the money on my card and they refuse to refund the money saying i have not returned it, although i never recieved it. They now have the phone back and i still dont have a credit. Now they say it takes two months for a credit. I cant image that if i was at a store and i bought something, and then they called me at home and told me they charged me the wrong price and i have to bring them more money. I have spoken with over twenty people who have lied to me and treated me horribly. I have never lost my temper with any of them yet they taunt me and refuse to fix the problem. I spoke with the office of the president who was just as rude but then finally said that she would give me a fifty dollar bill credit. No thanks, I switched to Verizon.