AT&T Reviews See All AT&T News

Name: AT&T
Brand: AT&T
Rating: 2.22 (412 reviews)

As the second largest wireless provider in the United States, AT&T has a plethora of contract and no contract cell phone plans and phones. Use our tool to compare AT&T cell phones and plans to find the one right for you! Also, check out the reviews about AT&T below.

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AT&T is among the largest cell phone providers in America. Boasting of exceptional coast-to-coast coverage and fast download speeds, it is no wonder why AT&T has become a reliable option for those who require a cell phone network. Not to mention, they have a number of plan offerings suitable to just about everyone. With a wide array of cell phones, tablets, and mobile hotspots, AT&T has been able to prove themselves among the top service providers in the country.

Are you interested to learn more about AT&T? Make sure you read the reviews on our page so you can get a first-hand account of other consumers’ experience with AT&T. This will help you decide whether or not AT&T is the service you need.

Do you have an AT&T experience to share? Send us your review and help out other potential customers make a decision!

Average user reviews

Based on 412 Reviews

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Posted on: October 21st, 2007 by trishia saluk

The good: noneThe bad: not open 24 hrs 7 days a week only open 7am to 7pmSummary: i have been a long time customer with outragous bills never can find out exactly why never can get in touch with customer service to fix the problem and every time i speak to them they tell me thats what the bill is suppose to be i hate cingular the new at&t. plan to switch companies.

This review is the subjective opinion of the user and not of PhoneDog.com

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AT&T IS AWEFUL

Posted on: October 20th, 2007 by Russell Robinson

The good: Nothing good since taking over CingularThe bad: Dropped calls galore; aweful customer service!Summary: I have had nothing but dropped calls and aweful customer service since AT&T took over. They keep telling me to power off/on. I get seasick watching my bars go up and down. It is almost useless in my house. I plan on switching as soon as I can! I have repeatedly gone to the local AT&T store; they are not helpful and tell me that cell towers are within my residence. Customer Service tried to blame it on my Motorola RZR phone and get me to buy another phone which would incur a new 2-year comitment.

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The "New AT&T" is the worst!!!

Posted on: October 11th, 2007 by L Mrav

The good: Nothing since they bought out CingularThe bad: Dropped calls like you wouldn't believe. Sometimes the phone won't even ring and the voice mail indicator will go off and we wonder why it never ring. My sons phone won't ring if it's in his pocket. This never happened when it was Cingular. We had Cingular for about 7 years without a problem. Summary: We just renewed our contracts in May and now I'm stuck for the next year and a half. They really need to look into their service issues or they are going to lose customers.

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Poor or no signal

Posted on: October 9th, 2007 by j. Fulton

The good: Good rate plan with roll over minutes. The bad: There is no signal in my area. I have over 3000 roll over minutes because I cant use them without driving to town. Summary: The only reason I kept my service with Cingular now unhappily at&t, they had promised to put in a nearby tower. When at&t bought them, they dropped that also.

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Simply The Best Around

Posted on: October 3rd, 2007 by Joseph Beineke

The good: Best Coverage around, Doesn't lock phone features, Rollover, No roaming fees, Best Phones, good service plans, doesn't use up minutes to use internet, Global RoamingThe bad: Most people around here have verizon, spotty 3g coverageSummary: At&t gets the best coverage of any provider in my high school and almost everywhere else I've used it. It lacks 3g coverage in the upstate but I've found EDGE(2.5g) to be plenty fast enough unless your planning on watching tv on your phone or something. Even then you can watch smooth streaming video with at least 4 out of 5 bars (which i have almost everywhere). It is very very rare for me to not have signal. Even when traveling out of state. And unlike companies like Verizon, where ever you have signal, internet access is always present.

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5 years experience; customer service never improved.

Posted on: September 28th, 2007 by Craig Krivin

The good: family plan, national coverageThe bad: billing is a mess. Don't believe the "no dropped calls" ads. Customer service was getting better, now is back to poor.Summary: Try someoene else before you get involved with these guys.

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More dropped calls since AT&T took over Cingular

Posted on: September 15th, 2007 by Judy Smith

The good: The rate plan and rollover minutesThe bad: Frustration of frequent dropped calls where there didn't used to be great signals..Summary: I hardly ever had a dropped call with cingular and I thought they were the best service around. Since At&T took over, I have almost no coverage in my area, and I drop calls at least 5-6 times on my drive from the south to southwest suburbs. There are Too many "call faileds" and poor reception in many spots. ( This is near tinley park ILL and Orland park, also I-57 and I-80 in Illinois and south of that area). I'm wondering how AT&T could've killed such great service (Cingular) in such a short time and am debating whether to cancel my contract and pay the fee or to tough it out through winter and hope they do something or I don't need the phone in a dead spot

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AT@T SUCKS!

Posted on: September 1st, 2007 by Alicia kurth

The good: NoneThe bad: EVERYTHINGSummary: I've been a loyal cingular customer for the last 3-4 years. But now that it is AT@T everything has gone down hill. From dropped calls, to not even being able to get through most times. Not to mentio nthe horrific static you can sometimes get. Another thing. With cingular i -never- had a problem with my bills. Suddenly with AT@T i'm geting $1700 phone bills because their customer service reps can't do their job and correctly put something onto my phone plan. Of course it gets notated but not actually done. As soon as I can i'm switching

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Cingular coverage was OK, AT&T coverage is not

Posted on: August 26th, 2007 by Nancy W

I live in Washington State where coverage is OK, but travel to Fargo, North Dakota several times yearly to visit family. On my July 4th trip this year, everything worked fine. When I returned to Fargo in early August, I had virtually no coverage at all. The AT&T coverage map now shows that AT&T provides a "partner" carrier service in Fargo. Don't go for it - it does not work. Next move will be to get out of my contract....

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The new AT&T is NOT raising the bar!

Posted on: August 23rd, 2007 by Diana Barrow

The good: NOTHING since Cingular has become "the new AT&T"!The bad: Dropped calls, horrible customer service, dated phones, no service coverage.....Summary: I have been with Cingular for NINE (9) years now, and I have never been more disappointed with their quality and services. I wish Cingular would still be Cingular instead of the new AT&T because before then, at least I had 4 or more bars and dropped calls were unheard of. Now, almost every call is dropped and I can't take advantage of my free night and weekend minutes because my phone does not work at my house. You would think I lived in a rural area. When you try and call a CS rep., they always ask "well did you power off your phone so it can receive its daily updates?" That can't be the problem everytime! If you're reading this and you aren't already an AT&T customer, please stay with you current provider or go with another carrier if you are getting a new phone.

This review is the subjective opinion of the user and not of PhoneDog.com

AT&T Reviews See All AT&T News

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Average user reviews

Based on 412 Reviews

customerservice

AT&T IS AWEFUL

The "New AT&T" is the worst!!!

Poor or no signal

Simply The Best Around

5 years experience; customer service never improved.

More dropped calls since AT&T took over Cingular

AT@T SUCKS!

Cingular coverage was OK, AT&T coverage is not

The new AT&T is NOT raising the bar!

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