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Verizon wireless are crooks there service is the bottom of the barrel see ya .they took from 11/6 to 11/14 before even checked in the phones that were delivered to the wrong address this is on them I wouldn’t have a service that wasn’t consistent the it takes until 11/25 this is the date I’m suppose to get my deposit back ? They won’t get another chance to do me wrong I was with them 14 years buy

I have been put threw the run around been to the store twice and was told my device malfunctioned.... then was put threw numerous phone calls and after hours finally lead me to customer service who told me if it is my device i would be credit the 240 they over charged me which then lead to them giving me another number to call for TECHNICAL SUPPORT once I spent a good 45 min on the phone with them they also told me it was my device but they could only credit me 60 so after that I was transferred to a supervisor who told me it was all miscommunication it's not the device but since I have been a customer for over 16yrs with no problem they will credit me 60.... maybe 5 yes ago that would have been ok but now that I am a mother of an autistic child leaving me with limited income it is not ok.... I'm sick of new customers getting great deals when the people like me who have been a customer for 16yrs plus dont get shit.... not once have I called and complain ed or anything like that can even once get a little help.... comcast and Walmart even at&t have better deals than verizon and unfortunately I will be changing because I can not give a large company where 240 is chump change anymore of my business I want to give my business to a company that respects me and if I can't fine that I'll go back to a house phone and a computer.... I just is reliable customers would be respected a little more!!!!

I recently (in September 2019) signed up for Verizon's new prepaid phone plan which included 16 GB of high speed data. I live in Provo, Utah, near Salt Lake city, so I assumed I wouldn't have an issue with getting fast data. The data plan is supposed to give you 4G LTE data if the network is not congested. However, after my first day of service, the network must have always been congested because I never once (not a single time) had 4G LTE data. Most of the time my data was 3G (not even 4G), and sometimes it was even 1-2G. It was very very slow. After a month of service I cancelled and switched to Cricket. If you want a good phone provider, that is not only a little cheaper but that almost always also gives you 4G LTE data (I don't think I've ever not had 4G LTE data yet with them), then check out Cricket. It's a really good service.

I went to Verizon in Springfield Vermont 2 weeks ago for a prepaid phone. Stephan the Verizon Rep convinced me to let him.check my credit. Wasnt expecting much, but bam, I was apprpved fpr a 2000 dollar credit line. Only problem was, i needed to get a new socoal security card because they wanted a picture of it. So fast forward to today, after walking over 26 hours to Rutland to get my social and back to the Verizon dealer, Stephan was working again today. Perfect, he could finish my applicarion that he started 2 weeks. I am literally bouncing with excitement because i have been waiting a long tome to get a good phone. Samsung galaxy 10 os my dream phone. So im giddy as a school girl while Stephan is processing my application, not telling me anything that is going on with it. So he gets on rhe phone with Core and aska them why it wont process my application. Then he hangs up and tells me that i no longer have a 2000 dollar credit limit. Im assuming that my credit limit went up like it did when my nephew startwd service there. Nope, he looks at me and tells me that i no longer have a line of credit with them. So i call core and lose it on them. How can you approve me and then basically just rip my heart out by telling me that i was never approved for a line of credit at all. I saw it on the computer when Stephan did my application 2 weeks ago. I was approved for 2 grand. But the bitch from core said that they never approved me. So she pretty much called me a liar. She didnt believe me when i told her that 2 weeks ago i had a 2000 dollar credit limit according to the computer and Stephan at the verizon store. I asked Stephan to talk to her and he refused. He did say that he knows I was approved but that he is inclined to take the side of the bitch on the phone and told me that there was never a 2000 dollar credit limit for me. So, fuck Verizon and all the morons they pay to not so the job they are paid to do. Seems a little fishy to me how it all played out.