Verizon Wireless Reviews See All Verizon Wireless News

Read all these reviews to find out why Verizon is LOOSING 50,000 plus customers PER MONTH!!. This is reported in financial news. Every rip off I read here they are doing to me. My only choice is to stop paying and let them take me to court.

I have been with verizon for 8 years and was okay with them until the brought out Alltel. This is were the troubles begin. Everything from bad customer service on prepaid and post pay accounts, to trying to force data packages out to customers, which i did not want. I wanted a month to month plans, because of the features that you get with it. Verizon refuse me and told me I had to be on a contract plan to receive those features. They told me I could to prepaid if I wanted to, which was $20 cheaper than the contract plan but you have to call into customer service to make changes and all. They are getting to big of a company and just want to squeeze money out of the customers

I HAVE BEEN WITH VERIZON FOR OVER 8 YEARS, TRIED TO UPGRADE MY PHONE AFTER MY CONTRACT ENDED, I HAD UNLIMITED DATA PACKAGE, THEY SAID I CANT GET UNLIMITED DATA ANYMORE, SO THEY CHARGE THE SAME PRICE FOR 1 GIG AS THEY DID FOR UNLIMITED, THEY DONT HAVE SINGLE PLANS ANYMORE, I PAY 240 A MONTH FOR 2 SMARTPHONES, IM DONE WITH THESE CROOKS.

SHOP AROUND BEFORE YOU DECIDE ON VERIZON. I have been a Verizon customer for well over 12 years. Never had a problem with them..actually, they were (at one time) quite willing to accommodate ANY issue I had with great results. But the last year or so they have become worse then the Wall Street Bankers and Investment Advisors. And it all started with getting a smart-phone. I was told by Verizon rep that if I bought 2 smart phones (which I was going to do anyways as we upgraded our son to a smart phone) that 1 was free (mine) and the other (son's) was discounted price WITH a $50.00 mail-in rebate. Got both phones and called them about the rebate as there were no rebate papers included. It was then that I was informed that NEITHER phone had a special...in other words, charged for both with no rebate. Totalling over $500. As I was disputing this for several weeks with Verizon, it 'appeared' that my account was way overdue. They shut all 3 of our phones off. When I 'came unglued on them in a conversation', they 'gladly' turned them back on...WITH A FREAKIN' RECONNECTION CHARGE. By this time I was boiling. So I inquired about shutting them off and going with another carrier. Well, guess what...wait for it...YES - I could do that - but I had to pay an 'early cancellation fee' for EACH phone. And then my phone malfunctioned. So I had to have a replacement (refurbished) sent and it doesn't work right, but they will not send another refurbished one. I have noticed that in the last 8 months, my phone bill is mysteriously creeping upwards every month. The new thing now with them is the data usage. I originally put the limited data plan on my phone as I don't use it. I only needed it if we were traveling, which was maybe once every 5 or 6 months for a weekend. The last 3 months, they have been charging me for 'overage usage on data'. Hmmm. Considering that I do NOT and did NOT use it I find it difficult to have to pay for it. I am SO done with Verizon. I am definetly switching carriers...but I can't do that until MY contract runs out in December. Is it December yet??? And to think that I have steered many many friends to them. VERIZON....GET OFF YOUR HIGH HORSE. WE THE CUSTOMERS ARE THE REASON YOU ARE STILL IN BUSINESS. IF YOU DON'T WANT US AS A CUSTOMER, THEN SOMEONE ELSE WILL GLADLY ACCEPT US.