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Verizon is currently selling their unused phone numbers to telemarketers so that they can Robo-call Verizon Customers. This is why you get the message “The wireless customer you called is not available at this time” when you redial the number to see who called. Verizon Management has gone on record with the statement that it is a very lucrative market to be in and that the believe their customers would be and are very happy to receive these calls. They went on to say sure there are always bad apples in the bunch that say they don’t want to deal with telemarketers but our larger Verizon Family have All responded that they love the phone calls especially in the evenings when they are relaxing. We know our customers stated a top level management employee.

CallerID not showing name on all calls shows Unknown Name And Number Called Verizon many times About this problem it is over a month problem Is still not corrected. Iam getting the run-around when I talk to a tech I get no where.The techs at Verizon are not that well informed.

I was with Verizon about 20 years! Order an iPhone from Verizon in February of this year and they shipped the phone to me and when I called to activate the phone, they could not get it to activate. The representative told me the phone was defective and it shouldn’t have never been sent to me and she did a replacement for me through my local store. She told me to take tthe defective phone to the store and pick up my new phone. She I got to the store, they gave me my new phone but wouldn’t accept the defective phone and told me I had to get a label and mail it back to Verizon. I call Verizon and told them what happened at the store and was told they would send a label to return. I never received the label and call Verizon three time before they sent a label. I returned the phone to Verizon and after receiving the phone, they turned my phone service off for non payment for the phone. I called them and they turned my service back on and now two months later, they turned my service off again and want me to pay $355 toward $855.00 cell phone I don’t have. I refused to pay any money towards a phone I don’t have that was returned to Verizon. They said because it was not returned by a specific time is they reason they want to charged me even though it was their employees fault for not sending me a label. Since my service is turned off, they have forced me to get service with another carrier. VERIZON SUCK,!

I have been very satisfied with Verizon until today when I've been attempting to pay my son's phone bill and the Verizon store is closed. I've also been attempting to pay it for a few days by the verification codes are not working. This is very disheartening because my son lives three hours away from me at this time and the only communication we have is through phone contact and visits every other weekend. Bethany Mortimer