Questions and Answers

If you've got questions, we've got answers. Find all of your solutions here at PhoneDog.

Yes, you can sign up with ECG online and still use your caller ID and other features that you have with SBC.  ECG will just be your long distance...
18 years 11 months ago
Currently 3U Telecom and Pioneer Telephone are the only long distance providers compared at ##SITENAMESHORT that do not charge a monthly fee.  The...
18 years 11 months ago
It is very rare that the providers on our website change the rates from the rates that are listed.  Unfortunately there is not any guaranteed period...
18 years 11 months ago
Most of the providers on our website will inform your current provider of the change for you.  However, we always recommend that you follow up with...
18 years 12 months ago
None of the long distance carriers compared at ##SITENAMESHORT require contracts to be signed to receive their services.  You can sign up for any of...
18 years 12 months ago
There are two ways in which to download ring-tones and other multimedia content to your phone. You can download ring-tones directly to your phone....
19 years 9 hours ago
No, unfortunately none of the long distance companies on our website provide long distance service plans for cell phones.  Each long distance...
19 years 9 hours ago
Hi Martin - In this case, we would recommend a dial around company.  Please visit the following link for dial-around providers with great rates to...
19 years 9 hours ago
No you would not need DSL services.  In order to receive VoIP services, you would actually need to have a high speed internet connection, DSL service...
19 years 9 hours ago
There are two possible reasons you could find different information on our site compared to what the long distance company is offering. In some...
19 years 1 week ago
Not at this time.  Cleartel is a local and long distance provider and only offers "all or nothing".  Please feel free to continue to check the site...
19 years 1 week ago
International calling information offered via a calling card or dial around service for both cell phones and land line phones can be found at our...
19 years 1 week ago
A phone can only be listed on our website for 3 months after we approve the listing.  If you are not getting a response to your inquires the person...
19 years 2 weeks ago
Contact us immediately at ##EMAILCUSTOMERCARE and we will be more than happy to make any necessary corrections to your order.  If you do not discover...
19 years 2 weeks ago
After completing an order at ##SITENAMESHORT for new long distance services you will be notified that a confirmation email is being sent.  If you do...
19 years 2 weeks ago
The reason this is happening is because we use Thumbplay for customers who are wanting to purchase games and ring tones.  As a partner of our site,...
19 years 2 weeks ago
There are no charges for the long distance service during a billing cycle if you make absolutely no long distance calls.  The USF fee, in-state...
19 years 2 weeks ago
When selecting a new phone and plan from one of the distributors available from our site(Foncentral, Let's Talk, or WireFly), the order is processed...
19 years 2 weeks ago
No, you will not be required to dial an access code before placing a long distance call with any of the providers listed.  All of the long distance...
19 years 3 weeks ago
When making a call to a toll free number, the party you are calling will be charged for the call, not you.  If you were wanting for others to be able...
19 years 3 weeks ago

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