Nichole Coleman

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Nichole Coleman

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How long after signing up will my Lingo adapter arrive?

After signup and approval for services, your new Lingo phone adapter and start-up kit will be delivered in 3 to 5 business days.  Once you have received your start-up kit, plug in your phone, connect...

Why isn't Alaska or Hawaii listed as an option in the long distance section?

Unfortunately at this time the resale long distance companies that we compare do not offer service in Alaska or Hawaii.

Can I still switch to Cleartel services even though I have an alarm system?

Yes, you will be able to receive local and long distance service with Cleartel without it affecting your alarm.  However, to help customers feel safe, we always like to recommend that after your...

With ECG long distance will my current phone features still work?

Yes, you can sign up with ECG online and still use your caller ID and other features that you have with SBC.  ECG will just be your long distance provider and that will not change any features you...

When I switch to Pioneer long distance, do they notify my local provider?

Yes, Pioneer Telephone will contact your local provider to complete your new long distance transfer.  You would only be required to contact your local provider if you had a long distance freeze on...

How often do the long distance providers raise their rates?

It is very rare that the providers on our website change the rates from the rates that are listed.  Unfortunately there is not any guaranteed period for the rates you sign up for, but if the provider...

Do you tell our current carrier or do we cancel our own long distance services?

Most of the providers on our website will inform your current provider of the change for you.  However, we always recommend that you follow up with your current provider to be sure that they cancel...

Do I need to have DSL service with my local phone company to switch to VoIP?

No you would not need DSL services.  In order to receive VoIP services, you would actually need to have a high speed internet connection, DSL service will not work.  In most areas now, high speed...

What would you say is the best way for me to call Belgium?

Hi Martin - In this case, we would recommend a dial around company.  Please visit the following link for dial-around providers with great rates to Belgium.  This page will not only provide you with...

How can I get a ringtone on my phone?

There are two ways in which to download ring-tones and other multimedia content to your phone. You can download ring-tones directly to your phone. You can purchase a compatible data cable and...

Where can I find International long distance information on your site?

International calling information offered via a calling card or dial around service for both cell phones and land line phones can be found at our site by clicking here.  If you are not interested in...

Is there a limit to the length of time a cell phone can remain listed in the marketplace?

A phone can only be listed on our website for 3 months after we approve the listing.  If you are not getting a response to your inquires the person selling the phone may have already sold that phone...

What do I need to do if I have not received my confirmation email?

After completing an order at ##SITENAMESHORT for new long distance services you will be notified that a confirmation email is being sent.  If you do not receive your confirmation email then you...

What if I received my confirmation email and something is wrong?

Contact us immediately at ##EMAILCUSTOMERCARE and we will be more than happy to make any necessary corrections to your order.  If you do not discover the error until 24 to 48 hours after the order...

Why does Thumbplay appear when I try to purchase a game or ringtone from your site?

The reason this is happening is because we use Thumbplay for customers who are wanting to purchase games and ring tones.  As a partner of our site, we are able to offer you a larger selection of...

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