Tracfone Reviews See All Tracfone News

The good: Coverage is great all over. Cheaper than contract. No contract, and therefore no ^$(* ETF. Easy access to recharge.The bad: Service center's to be avoided. Slow to adopt old phone number.Summary: I've been with tracfone since I paid an ETF to just get rid of the contract I was in bout 5 years ago. At the time there wasn't a lot of prepaid competition about like there is now. And still tracfone offers me by far the only option I want for my kids. Which is a small amount of minutes at a time. When they invariably run out of minutes, they invariably have to do more work around the house and earn their minutes.Apart from that, I fly round the country quite a bit, selling farming equipment to some very rural areas, and I've never had a problem with dropping calls, or have any amount of buzzing in the background.I have however had one irking waiting problem when I tried to carry an old number to a new phone. That particular number was quite important to me, but if it's not an important number I'll happily settle for a new number, just to avoid tracfone's service aptitude. Having said that, it needs mentioning that the staff, although entirely unhelpful, were always friendly.

The good: Brand name phones for low pricesThe bad: None :)Summary: The Tracfone service has been nothing but perfect to me. Offering brand name phones, low prices, super savings each month, nationwide coverage, it's the whole package deal. Switching to this prepaid service was one of the smartest decisions I have made and definitely reccommend it to all!

The good: There is not ONE.The bad: Too many to mention all of them.Summary: Why do I feel like I'm dealing with a Third World Country? OH . . . because I AM! Right. For the last year, every time I added minutes to my phone, my credit card was charged, but the minutes were not added. I had to call Tracfone, was on the phone for at least an hour, and had to add 60+ code numbers into the phone. I tried to tell them the phone was defective. Finally, last week, they admitted there was something wrong with the phone (2-1/2 more hours that day). They assured me they would transfer my phone number to the new phone. After 1-1/2 hours, my minutes were transferred (though one minute short), but my phone number was different. I accepted the new phone number to avoid having to deal with them anymore. Ah, but fate interjected! This afternoon, my expiration date suddenly changed to TODAY! Not 1/15/11 like it was earlier. Wow. Finally (something I should have done months ago), I called the ?corporate? headquarters (where English clearly isn?t their first language), but my problem was finally resolved (I hate to even say that). They were trying to be kind and extended my service to 4/5/11. I just hope I use up my minutes way before then so I can move on to AT&T!

The good: noneThe bad: Tracfone is rotten. I got the phone. The site is messed up. When I dialed 0 it printed 2580. I called 611 to correct it and halfway into the call they tell me I'm being CHARGED for the repair call. This isn't supposed to happen. 611 repair calls are supposed to be free. I don't have another phone to call from right now. I got the tracfone because my regular phone quit. Sheesh. They stink. Robbers. Person could barely speak anyway. Problem still not fixed.Summary: Tracfone charges for 611 repair calls, unlike most other carriers. Their website doesn't work right and the customer service people can't speak English.