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Okay so this lady came in to sing new people up for T Mobile at my work. I was like okay ill try it and see if I like it because there is a 14 day period to get out of the contract. I had it for 3 days hated them. I was out of town for those 3 days no service any where. I get back to town I have no service at my house my girl friends house. So I call them up cancel every thing send the phones back okay thinks its done nope. I get a bill in the mail saying I owe $416 Im really pissed at them I want to sue them any one ealse send me emails lets start a class action Law sute aginst them e mail me at zchrycartwright@yahoo.com DONT GO WITH T MOBILE and the best part is the rep said where I dont get service AT&T will cover LIES they dont I was with some one that had AT&T they had service I didnt!!!!!! FOR GET T-MOBILE !!!!!!!!!! I know alot of people they screwed over

I have had Tmobile for 13yrs, it was my first phone company. i have been very loyal even brought around 20 new customers to them. overall over the yrs i just keep seeing them getting worse. they used to care now they just want youre money and you can go screw yourself.

I called T-Mobile because they sent me a late notice. I have never been late in 10+ years with this company. I was told that when I cancelled my account, I could no longer get emails from them. I asked how was I to get my bill since it didn't come by regular mail either and was told to go into a TMobile store. Just ridiculous. I can't access my account to get my bill, they can only send it through the mail, and I am being threatened collections activity on a bill I haven't even received yet.. Ludricous!! What a racket, now they will probably squeeze an extra $5. out of me for a late charge (I don't know that because I don't have the bill to look at). The agent wanted me to pay right then after she answered, and I kept asking where was the bill and could it be emailed or faxed to me so that I could act on it and was told to wait 10 days. On top of that I cancelled on the 5th of the month and was told it was in between cycles so would have to pay another whole month even though I wasn't using it. Did I mention I don't have a contract with them. Such low business practices.

Upgraded 2 of 5 phones - they extended all 5 lines for 2 years. Disputed the extension - spending multiple hours on the phone and email and 2 months later still paying for a line I am not using. Managers will not get on the phone on any dispute and the reps are given no power. The mediocre cell reception and the inabilty to get any resolution on any complaint has forced me to look elsewhere for service.