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When i was trying to Cancel my Service, Customer service gave me the wrong info about the last bill i was suppose to pay and ended up paying another month. When i tried to transfer my number, they hung up on me 3 times, smh. Customer Service is no help at all. T-Mobile sucks. If u stay in the South, the reception is gonna be really bad.

My phone got stolen along with all my documents in the state I was visiting. I spent all night in a police office, and didn't have access to phone to cancel accounts. I luckily flew back home, and came to T-mobile the straight from the airport to cancel phone account. By the time I did it, people who stole my phone made $300 worth international calls. I had all the proofs of not being able to cancel accounts, not having access to phones (including written police report), and still had to pay $300 to T-mobile to start my service again. I spend hours and hours talking to all levels of T-mobile management that gave me no result. The worst experience ever!

STAY AWAY FROM T-MOBILE AT ALL COSTS! I AM DEALING WITH SEVERE MEDICAL ISSUES REGARDING MY MOTHER AND I NEED TO BE ABLE TO MAKE WHATEVER CALLS REGARDING HER CARE WITHOUT INTERRUPTION. NOT POSSIBLE WITH T-MOBILE. I WAS JUST ON THE PHONE WITH 2 DIFFERENT BUSINESSES, IF BOTH CALLS WENT FORWARD WITHOUT BEING DROPPED MULTIPLE TIMES, THESE CALLS COMBINED WOULD HAVE LASTED NO MORE THAN 4 MINUTES. DURING THESE CALLS, I EXPERIENCED 5 DROPPED CALLS AND THEN MY PHONE FROZE UP TWICE. I GET DROPPED CALLS DAILY, MULTIPLE TIMES. I AM GETTING RID OF THEM ASAP BECAUSE I CAN'T HELP MY MOTHER WHO IS ON A VENT BECAUSE OF THIS SERVICE. I SHOULD SUE THEM! THERE IS NO EXCUSE FOR THIS BS! NONE WHATSOEVER. AND THE SAD THE THING ABOUT IT, THE ONE PERSON I SPOKE WITH HAS T-MOBILE AND GUESS WHAT: SHE EXPERIENCES DROPPED CALLS DAILY ALSO. I AM SO THANKFUL I AM NOT UNDER CONTRACT WITH THIS CRAPPY COMPANY! STAY AWAY! STAY FAR FAR FAR AWAY! I AM SEEING RED RIGHT NOW. HOW CAN I GET THINGS DONE FOR MY MOTHER LIKE THIS? I CAN'T!!! MAYBE I CAN BORROW A NEIGHBOR'S CELL PHONE. SAD WHEN YOU HAVE TO RESORT TO USING OTHER PEOPLE'S PHONES DON'T YOU THINK?!?!?!?!?

I enjoy you unlimited all and text to any network for one month , and add 10 dollars to make it internaional. I also enjoy that they don't have the monthly contract, and you can just renew your plan whenever you have the money, unlike any other network that will charge you even though your not using it. I just have a few request, can you also include the Philippines for unlimitted call and text, and also I would like to ask if you have a sim card that I can use to my iPad2. Thank you and more success!