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I HATE SPRINT THEY ARE ASBOULTE THE? WROST

Terrible experience. One I will never forget. I have been a Sprint Customer for over 5 years. My phone suffered cracks on my screen. The tech guy that sits at the desk, I believe his name is Andre, got rude towards the end when I asked him questions to make sure I understood what was going on with my phone. I guess since it was time for the store to close he had no more patience with me and rudely told me I had to buy a new phone, and I'm not going to get a new phone like I think I am. Believe me, this is a way shorter version of what really happened as he cussed at me when I demanded to see a manager. He basically stated that he ran the store. Some poor youthful gentleman with no label of manager came in and sat quietly as this tech guy humiliated me in front of other customers. He screamed at me asking me to leave the store when I tried to clear up his misunderstanding for me being there. The so called manager did nothing. I mean, NOTHING. I called sprint customer service to file a complaint. The lady who I spoke with was nice and caring and begged me not to leave their service. That Sprint is highly trained and this isn't their behavior towards customers. I asked to have my issue resolved like I intended and have the store manager contact me with a sincere apology. Not needing a free phone, but an apology and the help I needed from the beginning. As I expected, no call, no apology. I'm highly considering switching to new service. I couldn't believe that a person would treat me like scum on the street and their getting paid to help me. Sickening!!!

Sprint is the absolute most garbage service I've ever experienced on my life. So sick of paying 120 dollars for 3g. Sometimes. Most of the time I just don't get service. This company sucks so bad I'm not sure why they haven't been shut down. Horrible excuse for a phone company and they hassle you about a high ass bill for a service that barely ever even works!

The call service is terrible. There are few places where I have more the one or two bars. The billing is a scam. My monthly rate changes each bill because they throw on a random charge and try to tell me it's prorated from previous months. Their deals do not save you any money as they find other ways to charge you. I'm suppose to receive a discount from my employee, however Sprint won't honor it because of the type of plan I'm on. Other phone companies will honor this discount no matter what. Customer service is no service. The representatives don't answer your questions. I only received definitions of what I was asking about, not answers to why something was going wrong.