Sprint Reviews See All Sprint News

The good: When I first got with Sprint, long ago, they were and still are cost effective for me. While VZW's deposits=$400, Sprint's only =$125.The bad: Sprint seems to lack the ability to have a good selection of the latest and greatest phones. Summary: While I've had problems with Sprint they do well in resolving them when I complain. I'm constantly tempted to go to other providers because they have a bigger selection of 'New Hotness' when it comes to phones. I do need to give Sprint a pat on the back for effort, they are getting better and not only in the phone department. Waiting to see what else they have on the back burner simmering.

The good: Been with Sprint for a long time. Never had an unusual problem. The bad: Customer service improving, but can still be better. I usually have to be patient with the customer service reps and have to repeat myself about 3 times before they understand.Summary: I never had an unusual problem with Sprint. I have friends that have phones with all the big networks (eg, AT&T, Verizon & T-Mobile), and the problems are the same with every company. Some of the problems that I hear people have with Sprint (which I don't experience) are;1) They cut my phone off...Well people, this happens when you don't pay your bill. Eventually it gets cut off. And keep in mind it's a computer that cuts you off. It can't tell if you're 1 cent or $100 over your spending limit (if you have one), you're just over your limit. 2) Why do new customers get a discount and existing customers don't get anything?Not true. When you first sign up, you sign a two year agreement and get a discount. When the 2 years are done, you can sign another 2 year agreement and get another discount. Every 2 years, an existing customer can get a full discount just like a new customer. You can't take advantage of a discount, and then only one year later come into a store and start arguing that you've been a customer for 5 years, how come you don't get a (another) discount.... 3) Their prices are too high.In my opinion, they're prices are similar to the other carriers. And with the Simply Everything Plan, they are actually cheaper that the other carriers. Overall, I'm happy with Sprint and wouldn't change. They were the first to have an all digital network. One of the firsts to introduce the web on a cell phone. The first company to offer a camera phone (Sanyo 5300. First camera phone in the US). The first with Push To Talk (Nextel). One of the first to offer 3G service and the first to offer 4G service. The most reliable data service (that's why Amazon uses Sprint data service for their Kindle e-books). Why would I want to leave a company that almost leads the US industry in cellular technology?

The good: None that I can think ofThe bad: I recently became unemployed, I could not pay my bill for six weeks, until my first unemployment check came. Sprint charged me the early out of contract fee. I called and explained the situation and then Sprint said that they would take back the early out of contract - they never did. I do have my phone back on but the bills keep coming for the early out of contract. My phone is old and Sprint tells me that I cannot get a new phone until May of 2010. My battery only holds a charge for two hours.Summary: Do NOT go with a Spring account. You can find better with Verizon or AT&T.

The good: found only 2 places that dropped callsThe bad: every thing!!!!!!!!! phones were crap. long lines to get your phone fixed, promise never kept. can not under stand them on the phone.Summary: i had sprint for 3 years worst customer service ever. could not understand them over the phone most the time, for i thank their call center is in India. when trying to call sprint it would take an average of 30 min some times longer to get someone on the phone. T-Mobile maybe 3-5 min. when trying to get my phone fixed i would have to go to there store wait in line for 45 min drop it off come back in an hour wait in line for another 45 min for them to tell me they would have to order a refurbished one come back in a week. i would wait in line for 45 min get my phone and out of the 9 times i had to do this 5 times i would find that there would be a issue with the phone in about 2 hours of having it. T-Mobile dose it all on the phone no mater were your at and no lines no hassle and every phone i got back worked and in some times less then a week. long story short T-Mobile rocks hard core