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I am kicking myself in the arse every day because I chose Sprint. I can't really find any good in it. It seems like every where I go, I am getting horrendous internet speeds. I have been complaining but no one at Sprint will do anything. They did issue me a credit, but my services are still not working correctly. It's just able unusable, while Verizon, At&t, and T-Mobile are cruising along at 4G speeds. I really regret leaving T-Mobile. With Sprint, my voice calls break up as well. I am so frustrated with the service!!!!! If you are thinking about signing up for Sprint, DON'T! I REGRET EVERY SECOND and my experience has been so bad I would never recommend Sprint to anyone after seeing the way they handle things.. Also, I had went to a Sprint repair store for my Galaxy S3. It took 15 minutes for me and another lady to get acknowledged. We were basically ignored, and didn't know what to do. Just kind of sitting there looking at each other. Plus when I called to complain about my service, I kept getting transferred around and the last guy had an attitude and basically called me a liar. He said a manger would call me back. They never did!!! I also chatted them on a different occasion regarding my data and calling issues (not just at home, but when I am traveling as well). Someone from the executive customer service responded to me via email a couple of days later. I explained my issues and they stopped responding!!!!!!!! My contract can not end soon enough. I didn't think I would have these problems because I live 20 minutes away from a major city. But I was very, very wrong. I don't even want to pay my bill anymore.

Sprint provides the worst data service in Central Florida including Polk County, Highlands County, and even ORLANDO!! My job requires me to reply to Internet leads when I am at work or away from work (part of my job performance is measured by the time it takes for me to reply to incoming leads). So, I need to have data service with my iPhone that I can count on. Sprint CANNOT deliver! I've been at SeaWorld and could not use my phone because of the very SLOW service. My son has the same phone and the same issues. A co-worker also has the same phone and has the same issues! My wife has the same model iPhone with Verizon and when we are out to dinner I have to use her phone to do my job!! I've talked to three Sprint stores and the Apple store in Orlando and they ALL say it's Sprint's towers! Sprint's answer: BE SOMEPLACE WHERE YOU CAN USE Wi-Fi!! What a great solution!! I supposed that Sprint tells it's employees to be sure to park their cars near an air pump because of the air leak in their tires! WHAT AN ANSWER SPRINT!!! The gal I spoke kept saying she understood my concerns and she started laughing about how it would upset her too!! HELLO????? Thanks for caring enough to do NOTHING!! And to add insult to injury, they offered me a $30 credit for the last two months!!!! What is that?????? If you want to use your phone to handle data and you live in Central Florida, DO NOT USE SPRINT!!!!!! It's not worth it. After over 10 years with Sprint, this is the best they can offer me!?!?!?!?!?!

RUDE CUSTOMER SERVICE LOST CALLS NO 4G WHEN THEY SAY UNLIMITED , YEA!!!! UNLIMITED BULLSHIT.... DONT FALL FOR THEM

Sprint treats Loyal Existing Customers poorly compared to New Customers. I am in the process of looking at renewing our service with Sprint. We are also eligible to upgrade our phones however after looking at upgrading our phones I discovered that Sprint offers its NEW customers special pricing for phones but does not offer its existing loyal customers the SAME pricing on phones. I asked them to Match the price since I would hope they would treat loyal customers with at least the same level of respect. Said said they will not match their new customer price for phones for my renewal upgrades and basically told me to live with it or leave. So buyer beware. If you switch to their better pricing and want to renew and upgrade phones later, plan on paying more as a loyal customer than if you were a new customer. Being loyal apparently does have it price. I know it sounds like I am whining but apparently Sprint values new customers more than existing customers. BUT if you are a new customer to them you get special rates, special deals. And when it comes time to renewing or upgrading your phones they won't match the new customer prices. They said my rate which is discounted does not have a retention department so right now Sprint is holding strong with their take it or leave us attitude. One thing they said is if I leave that I cannot get the special rate for my service anymore. So I logged on and checked and YES someone CAN get the same special monthly rate I am paying, plus the phones will be at the lower new customer rate, plus no activation charges. The catch is they have to be a new Customer and if I leave, Sprint knows I can't sign up again as a new customer. This is where they get you in a corner and know they can have the take it or leave it attitude. Let me give you an example: As of this morning the pricing for the phones we want to upgrade to (NOTE I have 5 phones on my family plan) are: Samsung Galaxy S3 16GB - $0 (for new customer or someone signing up new for the plan I am on), $99 my renewal upgrade price. LG Mach - $0 (for new customer or someone signing up new for the plan I am on), $49 my renewal upgrade price. Iphone 4S preowned - 32GB - $49 (for new customer or someone signing up new for the plan I am on), $149 my renewal upgrade price. So much for customer loyalty and being a good customer. They give benefits and perks to New Customers but not to customers who pay on time, want to be loyal, and want to renew and upgrade. I just want to make you aware of this should you be considering to switch to Sprint. They will wine and dine you to get you but will not have the same respect for you when it comes time to renew or upgrade.