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I've had Unicel, Verizon, T-Mobile, AT&T, Cingular, and Alltel. Sprint is the worst. Issues I've had with Sprint in my time as a customer: 1. After a visit to a store to ask a question, a third line ended up on my account that took multiple phone calls, and repeated insistence that I wasn't the one that opened it. 2. Called the company to have bloatware uninstalled from my phone, was refused, talked down to, and treated poorly. 3. Store rep sent me across town to get my phone fixed (I paid for the insurance) only to find out that I had to send it in and he could have helped me. 4. When my new phone came, the same employee refused to help me activate it in the store saying he couldn't do it. Then he did it without too much effort after my insistence that I was sent to the store to do so. 5. My replacement phone sent after my insurance claim was a refurbished piece of junk that had to be sent back for a replacement. 6. Repeated instances of random charges on my account. 7. No service at my house for an extended period of time (I live in a major metro area) 8. During the 6 months of 4G LTE upgrades I had a lot of dropped calls and poor service. I called in multiple times on the issue and was eventually told I would be given a $15 per month credit for the service upgrade period and to call when complete. I got a text saying upgrades were complete after 6 months. I called in and was offered $30 for 2 months of issues for some unexplained reason. I could have gotten that when I called the first time not after 6 months of calls and monitoring the issue. 9. Service is nowhere near as good as my Verizon work phone. Steer clear. I'm seriously considering buying out my wife's contract to be done with these guys. How they maintain market share is beyond me.