Net10 Reviews See All Net10 News

Net10 offers an impressive lineup of no contract phones here at PhoneDog, Use our tool to find the best Net10 plans and phones for you, and read user reviews about Net10 below.

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Are you looking for a great mobile experience? Then you’ll want to check out Net10. The carrier has paired up with the top four carriers in the U.S. to bring their consumers the best wireless network possible. Simply choose a phone, select a plan, and get going at an affordable price. Add to that no contracts, no paper bills, and no hidden fees, and you’ve got yourself covered!

Want to know what everyone is saying about Net10? Then check out some of our user reviews. Rated on their coverage, customer service, pricing and more, our user reviews will provide you with first-hand experiences from consumers like you.

Have your own experience? Write a review here!

Average user reviews

Based on 266 Reviews

Overall
2.342105
Service Quality
2.483145
Customer Service
1.76604
Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

NET10 is the worst PREPAIDD CARRIER PERIOD!!!!!!!!!!

Posted on: March 21st, 2013 by Gihan GotThat

Net10 is the worst Prepaid Carrier EVER! -Net10 does not have a 4 digit pin (Makes it impossible to port out your Number) -Net10 is not unlimited internet any more (1.5 GB Data Now) -Net10 $65.00 plan can not be utilized if you have you own phone (it used to but now they require you to use there phone in order to make international texts) -If you do not pay your bill on time you need to power cycle your phone in order to have your phone working again -If you do not pay your bill and your phone shuts off they will recycle your number!!!!!!!!!!!!!! Even if your 1 day late! -The Customer service line will sometimes hang up on you if there to busy ( UNREACHABLE at TIMES) -The Customer service reps are UNTRAINED! INCOMPETENT! and lack the capability to use there common sence!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

WHAT A RIPP OFF

Posted on: March 17th, 2013 by Lev Ty

I got NET 10 when it was decent. I recommended all of my friends and family to switch and they did. In the beginning the service was great $50/ month unlimited talk text and data that how they get you. After a month then internet was worse than dail up if you remember that. Now all of a sudden the truly unlimited data turned in to 1.5GB. Its not the customers fault they dont have a good network to run off of so why do we have to suffer. I am in the process of looking for a new service provider and I'm going to take the 50 some odd people i recommended the service to and switch to something better. Believe me you would rather have no service than this one. Oh and their customer service sucks so bad that it not even worth mentioning. Thank you for nothing money hungry net10.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Get a better phone....

Posted on: March 16th, 2013 by Eric Johnson

You people are fucking stupid what do you think a 50 dollar phone does? buy a better phone and then go elsewhere if it sucks....

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

I will NEVER EVER EVER EVER use their service agin.

Posted on: March 12th, 2013 by David Duncan

the wireless device will not stay connected to ANY wireless network for more than a few minutes, so the entire unlimited data is USELESS!!! have gone through tech services every single month getting the run around. I have been requesting a new phone each time, and each time they say they need to troubleshoot my phone. The ONLY thing that speaks god English when I call is the electronic automated operator. Finally 5 months after owning the POS phone, they offer to replace it, and tell me that is will take 3-5 days to get the new one. THAT WAS A LIE!!! 3-5 days to receive the package to send the old one to them, 3-5 days to send them the old one, and then ANOTHER 3-5 days for them to send me the replacement. This phone is an LG 35G phone. I have NEVER in my life had a bad LG product. Maybe I am just unlucky with this one. But the runaround service from Net10 makes me think that LG should break their contract with Net10 before it spoils their good name.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
1
Overall:
3
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

every month i have to call then to keep my phone activated, although i pay the bill online, it never registers with them!!!!!!!!!!!!!!

Posted on: February 28th, 2013 by Julie Truax

this service is Okay, i seem to have a problem getting on their website, and when i pay my monthly plan it never credits me!!! just about getting ready to go else where.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Does not compare ? the worst

Posted on: February 26th, 2013 by Mark Roberts

The worse provider and service you will ever receive. They prices are the same as what you will find at any other carrier. The only difference is that there is no contract (whoopee). They lost the phone number I have had for over 12 years ? 12 mthr-fng years. I would never suggest this company to anyone and I would enjoy nothing more than to see them go out of business. I could also not receive service in one of the fifth most populated city in the US at certain times. If you live in the fifth most populated city in the US, you would expect to get good phone service because of the density of the network setup in these heavily populated areas. Yet many many times I would have to go out of the building I was in and walk around until I could get a signal. When you sign up with this company ? be prepared to get cell phone signal comparable to that of the early 1990?s ? turn around ? contort your body ? go outside and walk around until you finally receive a signal. If I could give them a negative rating I would.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

you'll lost your number

Posted on: February 22nd, 2013 by Anonymous

I had the same number for more than 6 years and this company lost it in one minute wile try to fix something else, and acording with them it was my fault because I ask to conect a new better cell phone

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

find someone else

Posted on: February 17th, 2013 by Johnathan Hess

this company has 3 or 4 different phone companies tied into one. thier coustomer service really sucks! they send you a phone that DOES NOT WORK in your area and it takes about a month to send you a crappy replacement if they will even do that. i have been fighting with them back and forth for over a month now with no results. use someone else save yourself the headache

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

There is no customer service

Posted on: January 27th, 2013 by Gerald Newbolt

This has got to be the worst customer service of any company i have ever dealt with. Completly stupid responses to my lack of signal problems. I will be looking for a new provider soon. Net 10 sucks and they don't care.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Worst customer service ever

Posted on: January 24th, 2013 by Mohammed Rashid

Worst customer service had to wait 45 minute to talk to the representative another 52 min to talk to the supervisor. and still could not found the right answer. No one knows what they are doing? Just put me on hole and never answered the phone. I spoke to Lina Id 56630 and Nicolette id 8888 Who knows they gave me the right ID Please do not take there service. ( If you save time and live batter :)

This review is the subjective opinion of the user and not of PhoneDog.com

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