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Net10 Reviews See All Net10 News

Net10 offers an impressive lineup of no contract phones here at PhoneDog, Use our tool to find the best Net10 plans and phones for you, and read user reviews about Net10 below.

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Are you looking for a great mobile experience? Then you’ll want to check out Net10. The carrier has paired up with the top four carriers in the U.S. to bring their consumers the best wireless network possible. Simply choose a phone, select a plan, and get going at an affordable price. Add to that no contracts, no paper bills, and no hidden fees, and you’ve got yourself covered!

Want to know what everyone is saying about Net10? Then check out some of our user reviews. Rated on their coverage, customer service, pricing and more, our user reviews will provide you with first-hand experiences from consumers like you.

Have your own experience? Write a review here!

Average user reviews

 

Based on 266 Reviews

Overall
2.3
Service Quality
2.45
Customer Service
1.75
Service Quality:
5
Customer Service:
2
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Awesome value! Best prepaid!

Posted on: July 26th, 2010 by Sarah Jameson

The good: Great value for money with low call rates & excellent network. Reliable. Free minutes and airtime on purchase of phone.The bad: Basic handsets. Not ideal for data use. Summary: If you're not looking for a smartphone and you want to save on your cell expenses then this low-cost carrier is your answer. Others might advertise comparable prices but NET10 provides a quality, nationwide service unequalled by the other prepaid carriers. Hnadsets are of the basic, limited feature variety so don't expect too much. Recommended!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
3
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

NET10 means bang for your buck!

Posted on: July 20th, 2010 by Kevin Slim

The good: Great value for money! Low call rates (nationally AND internationally) with zero hidden fees like those 'daily use' charges other carriers levy. 300 minutes & 2 months service free with every phone means you practically get the phone free or heavily discounted, depending on the handset you choose. Network coverage is the best I've seen on prepaid.The bad: Not very upmarket handsets, although there are now a few nice qwerty sliders and even a blackberry lookalike. Summary: No hassles with this service. Pay only for the minutes you use. No contract means no ETF, no service fees, no hidden charges and no surprise bills at the end of the month. Refill cards are widely available and very quick and easy to use. Definitely recommended.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

You'll Be Happy You Have It

Posted on: July 17th, 2010 by Maxwell Pollock

The good: Excellent coverage, service, and price.The bad: Average to above average phones, no contracted bulk packages for talking/texting.Summary: Net10 has thus far proven to be a great buy and value. Despite the lack of really fancy phones and huge value plans, Net10 beats most carriers. I doubt most people even use all the minutes they sign up for under a contract, and with Net10 you eliminate the contract and pay only for the minutes you use. The phones are perfectly functional, durable, and allow easy talking/texting. International calling is completely reasonable and great coverage towers are certainly an advantage. Overall, I highly recommend if you're looking to change cell carriers.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Net 10 phones are cheap and practical only if your a drug dealer or a spy!

Posted on: July 16th, 2010 by Debbie MacFarlan

The good: Inexpensive and monthly plansThe bad: Horrible reception Really Bad Customer Service!!!!!! Can not understand the service tech people.They don't keep documentation on previous conversations concerning issues!Horrible wait times.End up get used phone numbers! I was getting calls from all over in the middle of the night.Summary: Bought a unlimited plan phone which came with 300 minutes free -I tried to have them move the 300 minutes to my first Net 10 phone LG600. I had to change phone numbers because of text problems. Bought the unlimited and ended up with another persons old number. Net10 refused to change number without charging me again, for new number. Then refused to add the free 300 minutes to my first phone. Wait time for 2 calls was over 40 minutes each no english speaking, no notes and they didn't care. They turned off my sim card, I had 7 days left on contract of the $50 dollar unlimited plan! Don't buy unless you want it only for disposable purposes!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
2
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

NET10 is real good

Posted on: June 30th, 2010 by Simon Cass

The good: Absolute best prepaid network coverage! Very low rates with no added charges. The bad: Limited handsets - no smartphones here...Very limited web.Summary: NET10 is a great choice for low and even medium phone users. Low pricing with no extra charges like daily use fees or roaming charges means their pricing plans are simple and easy to understand - always 10c per minute. Takes the guess-work out of it. Handsets are limited but they have a few very nice feature phones available now. Absolutely legendary coverage. It seems their phones just work anywhere and everywhere. Very seldom that I'm without signal bars on my phone, call quality is mostly good. Definitely recommended.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
3
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Net10 is awesome

Posted on: June 23rd, 2010 by lester bronze

The good: Value, service, coverage, transparency, savingsThe bad: None so farSummary: Hi there I live in San Diego and I recently got a Net10 phone and I just wan to let everyone know about the awesome experience and service I've had from them. The most obvious bonus of any prepaid carrier is the savings and transparency (knowing exactly where your money goes) but there are also things I never expected like amazing coverage, great service and ease and convenience of use (including transactions with net10). I really have loved being with net10 for the last 4 months and would highly recommend them! To see some of the reasons net10 are awesome check out this link net10laughoff.com!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
3
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

JUST WHAT I NEEDED

Posted on: May 31st, 2010 by Danielle T

The good: -Great price-Just the amount of minutes neededThe bad: -Limited phonesSummary: I wanted to have a way to contact my 15 year old daughter without spending much money. At first, I was just going to add her to my current cell phone plan, but realized I would end up spending a lot of money on something she didn't even need. All she needed was a way to pick up her phone to call me and say "I'm ready for you to pick me up" and the such...so I went online to do research and found Net10...I KNEW this would work out perfectly...and it has. I am paying as I go...and saving a tremendous amount of money. $0.10 per minute is the best thing that could have ever happened to me.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
3
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Net10, raw service, raw reliability, raw value

Posted on: May 26th, 2010 by Anonymous

The good: Great savings, good quality, Innovation in market, No contracts, money saving, no nonsenseThe bad: CS really is a hassle, but are not seriously worth stressing overSummary: I will never use a contract again. I use net10 because you get what you pay for, Its up front, its value. You know exactly what you?re getting for your money. The minutes are cheap, the text are cheaper, net is just as good as anyone.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
3
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Net10 gives me clear rates and savings

Posted on: May 24th, 2010 by Cameron Barnes

The good: Clear pricing and no hidden costsThe bad: Limited to their phone selectionSummary: In the few months I've been with Net10 I've grown to really like their service. I know exactly what I'm paying for, how many minutes and texts I have left at any stage and how long they'll last for. As someone who hates all the hidden costs and service fees from banks and cell phone providers, this is a revelation to me. I haven't come up against their spotty customer service, but with the cost savings they offer I can understand if they're cutting corners somewhere. As long as they keep offering me the same rates and coverage, I'll keep using them happily.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

NET10

Posted on: May 23rd, 2010 by MARCELLA VALLEJO

The good: PHONE IS GREAT FOR TEXTING,DOWNLOADING MUSIC AND SIGNAL GOOD ALSOThe bad: CUSTOMER SERVICE IS A NIGHTMARE, CANT HEAR THE REPRESENTATIVES BECAUSE THE BACKGROUND NOISE IS SO LOUD YOU CANT UNDERSTAND. PHONE IS DEACTIVATED WHEN SERVICE WAS PAID FORSummary: SECOND MONTH IN HAVING THE PHONE I MAKE A PAYMENT ON APRIL 19, 2010 HAVE A CONFIRMATION # FOR AMOUNT $50.25 VERIFIED FROM MY BANK THEY HAVE RECIEVED FUNDS AND ON APRIL 21,2010 MY PHONE GETS DEACTIVATED AND SHOW I HAVE NO MORE DAYS LEFT FOR SERVICE. I CALLED 6 TIMES OVER A PERIOD OF 2 DAYS, SPOKE TO 4 SUPERVISORS GOT HUNG UP ON, SOME COULDNT UNDERSTAND WHAT I WAS TALKING ABOUT, I REPEATED MY PHONE SERIAL #,SIM #, AND PHONE NUMBER ALONG WITH MY NAME AND BIRTHDATE OVER 30 TIMES. EACH TIME I SPOKE TO SOMEONE NEW I HAD TO EXPLAIN THE ISSUE ALL OVER AGAIN WITH STILL NOT HAVING SERVICE RESTORED. TIME WAISTED ABOUT 4 HOURS SPENT ON PHONE WITH REP AFTER REP SUPERVISOR AFTER SUPERVISOR 3 MORE TIMES AND STILL HAVE NOT RESOLVED THE ISSUE. I DECIDED TO DISPUTE THE CHARGES THRU MY BANK BECAUSE I GAVE UP ON DEALING WITH THIS COMPANY THAT HAS EMPLOYEES THAT HAVE NO CUSTOMER SERVICE SKILLS WHAT SO EVER. THEY HAVE NO SENSE OF URGENCY ON TRYING TO RESOLVE THIS, AND THERE ARE ATLEAST 6 EMPLOYEES ALONG WITH THEIR SUPERVISORS THAT HAVE KNOWLEDGE OF MY SITUATION THEY HAVE MY ACCOUNT INFO AND KNOW HOW UPSET I AM AND STILL NO SERVICE, NO REFUND HAS BEEN MADE TO ME. I DIDNT WANT MY MONEY BACK I JUST WANTED TO HAVE USE OF MY PHONE AND THEY FOR SOME REASON THEY ARE CLUELESS TO THIS, WHY????? I MADE A PURCHASE AND HAVE NOT RECIEVED THE SERVICE. HOW DIFFICULT A SIMPLE ISSUE TURNED INTO BECAUSE OF THEIR OWN COMPANY PROCEDURE. THIS COMPANY MUST BE OKAY WITH GOING OUT OF BUSINESS

This review is the subjective opinion of the user and not of PhoneDog.com

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