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The good: Unlimited minutes, predictable bill, coverage in all markets, available pre-paid roaming. The bad: Limited web, unpredictable texts. Roaming coverage is not solid.Summary: I bought my first cricket phone in 2002. It was a Nokia and it was wonderful. Nothing special to it, but it survived everything and the service was great. Plus, it was free! I decided to upgrade to a Motorola a year and a half later. The charging system went, and despite the fact that I had insurance, my phone wasn't covered. I had to buy a new phone (Kyocera Energi) and I didn't even get a discount. I'd been with them for 3 years! I switched to Sprint because I moved away from a Cricket service area, and hated it, and since I've moved back I just got back with Cricket. I'm disappointed to find that they no longer have considerable phone discounts, unless you buy online. You really get what you pay for with the cheaper phones, and the more expensive ones lack some of the things that come with them if you went with another provider. (ie. Moto SLVR does not include data cable or memory card). The phone works well though, and I'll be purchasing the cable and card shortly. The service in my area is very good, except for about 3 spots in my house. I learned a while ago to avoid them. The roaming coverage works, but not as well as I had thought it would. I went to Charleston, WV this weekend and didn't have all bars at all. Text messages will say they haven't been sent when they have, causing the recipient to recieve multiples of them. I was under the impression that the Mobile Web service would allow access to the internet. While it does allow me to check my Yahoo mail, it does not access ANY url, only the ones pre programmed. So far, the employees at my local cricket store have been very helpful. The ones at the local mall though are an entirely different story. I was standing behind a couple for nearly 15 minutes before the other sales person even took notice of me. They didn't get the sale.All in all, its a good service. I like it. I came back to it even. The phones are good from about the mid range up. I would only purchase the roaming if I thought I was really going to need it, otherwise, use a pay phone or something. Its not worth it.Thanks for reading :)