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I worked in cricket before in manila, nco company it is called, i believe its now called egs, i had a good experienced with the company and now i decided to become their new account holder in one of their programs. services sucks but the people behind it from customer service are good although they lack english profiency..and lots of homosexual horsing around when you talk to one of them..

when I first got my service a couple months ago it was AIO I payed $200 for a phone that worked perfect.Now that its cricket the phone is worthless. I get no reception can't run any apps unless I use wifi for 55 bucks a month you have got to be kidding me. Stop these THEIVES befor they get started.

I have an iPhone with Cricket and I have such poor call quality (my voice cutting out, calls dropping CONSTANTLY)! I went to the Cricket store and asked if they could help with this issue and/or troubleshoot my phone. Their answer? NO. Just NO! They could not/would not help me. This is the biggest POS phone company I have ever seen!! I liked it because it was just one price no matter how many minutes/texts/internet access, etc., but when it gets to the point that you can't even place or receive calls, that's just plain stupid. CRICKET SUCKS BIG-TIME!!!

Cricket wireless are useless with the most poorly trained customer service of any cell phone company i have dealt with. It took me three hours and lengthy conversations with seven different reps before I was able to change my a payment on my checking account ..... my attempts at making the payment were failing and nobody could tell me why.... the clueless manager Jenny at the local store in Vancouver WA blew me off with a cock and bull story about how the bank was declining the payments. I called my bank and they said that was baloney, and that nobody had attempted to charge the bank. After three hours of lengthy periods on hold and lengthy conversations with clueless reps, I was eventually connected with a specialist in the payment center who told me exactly what was going on .. apparently the first time that a checking account is used there are some extra verification steps required, and once we went through that process the payment cleared just fine. It is ridiculous that none of the customer service people knew this, and it is insane that the branch manager Jenny did not know this.