U.S. Cellular Reviews See All U.S. Cellular News

At U.S. Cellular, we focus on having the world's best customer service and delivering industry-leading innovations. Our customers receive unique benefits such as a valuable rewards program that recognizes customer loyalty, and points can be used to upgrade to the latest 4G LTE devices faster as well as accessories and ringtones. Our strong line-up of cutting-edge devices are designed to simplify and organize your life. They are all backed by our high-speed network which has the highest call quality of any national carrier, and customers enjoy national coverage. We are expanding a 4G LTE network, which currently covers 61 percent of customers and will cover 87 percent by the end of 2013.

Founded: 1983

Headquarters: Chicago, IL

Customers: 4.9 Million

Revenue (2012): $4 Billion

Associates: 6,000

Network: Fourth generation (4G) Long Term Evolution (LTE) network, Code Division Multiple Access (CDMA)

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Average user reviews

 

Based on 112 Reviews

Overall
2.6
Service Quality
2.8
Customer Service
2.6
Service Quality:
3
Customer Service:
2
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

U. S. Celluar

Posted on: August 17th, 2006 by Tammy Byrd

The good: In coming calls are free.The bad: Long distance (with long distance coverage) only works if you call from were you live. If I call from the area I live it is covered but if I am in say Alabama then it cost a lot. I also have free weekends and after 9 but that does not count either. Also I loose calls a lot. Summary: When I first signed up for U S Celluar I was very pleased. Then after the 1st year something happened my phone bill was going over minutes and I was using it in the same way. I love the free incoming calls but that does not count if you are out of town. The service at the store is also really slow. Over all I like certain things but I am looking for a new service. If no one can give me free incoming calls then I will stay with U S Celluar.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
3
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Good service limited plans

Posted on: August 2nd, 2005 by Anonymous

The good: Coverage everywhere. If no one else has coverage US Cell is certain to have it. Beats Verizon and all others in the midwest. Price is reasonable and they have options for 7pm nites and weekends.The bad: Few Phone choices, no or very limited data transfer ability, not going to be cutting edge. Summary: If you want your cell phone for what it is for. To make a call no matter where you are. Then I recommend US Cell. If you want the latest Bluetooth, Wi-Fi phone and email and IM ability go somewhere else.

This review is the subjective opinion of the user and not of PhoneDog.com

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