ALLTEL Wireless Reviews See All ALLTEL Wireless News

The good: wonder key pad for dialing, it is the perfect size The bad: poor receptionSummary: with this phone you have very poor service inside buildings and no service if you are in the basement of a building.

The good: dont have to even use my cell phone chargerThe bad: dont know if it will adversly affect my phone in the long runSummary: I have a samsung wafer for a personal phone and a v262 motorola with an extended life battery in it. I went to bed and forgot my wafer charger in the living room, too lazy to get up I plugged in my v262 to the wall charger and set my wafer on top of it, not to lose it. The next morning I got up went to work and noticed my wafer had a full charge, I knew this could not be right becuase it had one bar left on the battery when i had went to bed, i figured it was a glitch and the phone would die soon that day, it did not the phone held the charge all as if it had been charged all night. I have tried this about 4 other times with the same results Its pretty cool but i want to make sure it is not hurting my wafer's battery to do this, if anyone has heard of this or knows anything about it please let me know.

I had a sprint cell phone for almost four years and never had a problem. I am in the military and was transfer from VA to SD. I was very unhappy when my sprint phone started to roam. The only two cell phone companies in the area are Alltel and Verizon. I've had problems with Verizon in the past with both home telephone service and almost DSL internet. Because of these reasons my husband and I decided on Alltel. As you are about see my first impression of Alltel is not good. We wanted to keep our old VA numbers and were told that we would be able to do so. The salesperson was very knowledgeable on the different plans available and was also knowledgeable about the different alltel phones. However, he did not seem to know a lot about programming the phone or porting over the old numbers. We were helped right away when we walked in the door, but we were at the store for almost two hours while he attempted to set the phones up. He ended up giving us temporary phones numbers and told me to call customer service to have them "port" the old numbers to the new phones. I should have just kept the new rapid city numbers. I spent most of today on the phone with both tech support and the department that does the porting. The port department told me the port was complete and transfer me to tech support to help me program my phone because it was not working. When I was transfered the tech support told me that the port was not complete and transfer me back and so on. I final was able to get someone at tech support who was willing to help me. Unfortunatly after spending some time typing in what he told me to and powering on and off my phone, he told me that I would have to go back to the sprint store where I bought the phone to have it manual programmed. Also, after following some of his instructions he gave me I now have a flashing "R" on one of my phones, but I will get to that later. So, I left immedately after talking to tech support to go to the Alltel store. This time everything worked out great. The salesperson was about to help me and we were out of the store within fifteen mintues with working phones. I asked him about the flashing are and he assured me that it did not mean that it was roaming only that it was looking for a tower. I was so happy to have working phones I just got out of there, but after thinking about it I started to worry and called customer service about the flashing "R."I should also mention that I bought two identical phones last night. One has the little tower symbol with lines and one has the flashing "R" even though they are right next to each other. I spoke with customer service twice tonight. Each person I talked to walked me through some steps on my phone, but the "R" did not go away. Both of their response were "Are you still able to make and receive calls from your phone?" I was told to go to a Alltel store to have the phone "flashed." So I will be going back to a

The good: Good service area.The bad: Everything else.Summary: In light of what's happened recently with our Alltel phones I feel as a service to the community to write a descriptive review. We purchased a family mycircle plan 3 months ago with alltel. It had three phones. 2 of which were the new car shaped cellular phones, and one was the new and wonderful (sarcasm) Wafer. We got them home and immediately within 20 minutes of being activated my brothers phone (the car shaped phone) began receiving hundreds upon hundreds of gay, derogatory text/pic messages. Obviously the phone number given to that phone had been someone else old number, who had made the mistake of signing up with god knows what. So we had to call the company (Alltel) and explain the situation. After talking with them they said it was not a problem and they would give him a new number, and credit back the text messages that were received. After that happened I realized my phone (The Wafer) had a well known defect. Whenever you talked to someone both you and that person heard a constant loud echo of themselves/yourself. So finding this out, as it's unignorable I called Alltel. I explained my situation. They agreed that the phone did have a defect and that they would be happy to send me a new phone comparable to the previous. I selected a GREEN LG8600 AX. They told me this would be a free of charge exchange, that I would receive my new phone within 2-3 Business days and it would have a return label to send the previous phone back to them so we would not be charged for it. So I did receive it and I sent it back. Less then a month later we see a bill for an insane amount of text messages and the wafer phone that was already sent back to them which they received. Assuming this was a easily correctable mistake, we called them, and once again explained the situation. They agreed that it was a mistake, they had receieved the phone back, and that they would adjust the bill to fix both the phone, and the text message issue. A couple weeks go by and all three of our phones are mysteriously disconnected/turned off. We call Alltel asking them what the deal is and they tell us we have unpaid bills of approx. 700 dollars. They tell us it is from the text messages and the phone, that should have already been taken care of. So we explain yet again to this new person the situation, we write down their name and badge number, and time that we spoke to them. This person tells us as well that they see where the phone was returned, that they had made a mistake and that they would adjust the bill that it was not a problem. Couple weeks later SAME THING HAPPENS YET AGAIN. We call in AGAIN. We explain AGAIN. We write down name and badge number AGAIN. They say AGAIN that it is a mistake and it will be fixed. Couple weeks later (yesterday to be precise) 700 dollars is taken from our bank account, WITHOUT ANY AUTHORIZATION. Which overdraws us at the bank, and will make all of our payments we've sen