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If you want the best go with AT&T, but if you want okay for cheap go for Virgin. The phone service is good in populated areas. The internet is okay on 3G. I cannot speak for 4G, because the iPhone 4S does not have 4G. For the money, Virgin is a good deal.

I don't have a problem with dropped calls but the network 3G is horrible. I lose the 3G connection constantly. And 4G doesn't exist, no matter what they tell you. Everything I put into the search engine comes up with a network error message. I've had this phone over a year now and have called customer service at least 6-7 times. Their service is run out of India and the technicians are difficult to understand. When problems are FINALLY resolved, there's a new problem a few weeks later. Don't waste your time or money. There are other providers without contracts and much better coverage. If you only need a phone to make calls, good deal.

I purchased a new iPhone 4s with no-contract Virgin Mobile service. Voice and texting work fine, but could never connect to their data network using 3G (always defaults to the GPRS (as in SLOW) data speed. Not s coverage issue (confirmed with VM there is a Sprint cell tower 2 blocks from my home). I have been struggling with trying to get someone from VM to address resolution for DAYS. Tier 1 and 2 customer service and tech support are all non-native English speakers and very difficult to communicate with. I have been struggling with them for almost two weeks and still do not have the service I am paying for. I even went to the local Apple store to try and get help (they were great!) but still no help from VM who sold me the phone. DO NOT use VM. They are only useful for cheap service that MAY work. If it doesn't work after activation, GOOD LUCK getting anyone to help you. Stay away!

3 years ago I got 2 Virgin contracts, both phones where stolen with my bag followed the whole procedure of getting affidavits, cancelling the numbers ect, I experienced extreme frustration with the virgin mobile staff that I ended up cancelling both contracts. I then got told I need to pay +- R4300 in order to cancel my contracts, so I MADE payments arrangements and STUCK to them but they STILL handed me over to Select online, in January 2012 I settled my owing amount IN FULL it then took numerous of emails to get a confirmation letter stating I have cleared my debt. 3 weeks ago I went to check my status on Trans union and I STILL had a judgement on my name from Virgin Mobile after a year of settling the account, I then contacted Select online AGAIN for the letter stating the lady said she has will follow up with regards to clearing my name and it takes 48 hours it has been 23 days and they still have not got back to her, I have phoned and emailed NUMEROUS of times spent money on calls to only be transferred to 3 -5 different people in the wrong departments getting NO HELP. 08/05/2013 I get an email saying that I still owe R112.66 HOW CAN I STILL OWE WHEN I HAVE A LETTER STATING MY DEBT IS CLEAR, not one person has contacted me in over a year to let me know there was an amount, but then that?s no surprise coming from Virgin Mobile. I paid the money owed in early afternoon, sent my proof of payment to all the email address I have been supplied, the one gentleman said he received the proof of payment but is waiting for the accounts department to send the letter to ITC and me to clear my name. Surprisingly enough I am STILL waiting for feedback, this issue has been going on for a week (excluding the last 2 year) sand it needs to be sorted out as in NOW, how much longer should a person have to deal with pathetic and shocking service from Virgin Mobile. Enough is Enough now it is mind boggling to even think how this service provider is still actually in business, it?s clear no-one is doing what they are paid to do, there is NO customer service or relationship, it?s totally UNEXCEPTIABLE how they operate and how they deal with customers.