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Virgin Mobile Reviews See All Virgin Mobile News

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Established in 2002, Virgin Mobile offers worry-free, no-contract wireless plans for any and every consumer. They offer great coverage via Sprint’s network paired with flexibility and fun. And the best part? You don’t have to be locked into a contract to enjoy all of Virgin Mobile’s benefits.

Are you wondering if Virgin Mobile is your best bet? Check out some of our reviews from customers like you. Find out what people are saying about Virgin Mobile and whether they would recommend the coverage and customer service to other users. These reviews are the best way to find out exactly what it’s like to be a Virgin Mobile customer.

Have your own Virgin Mobile experience? Share it with us!

Average user reviews

 

Based on 151 Reviews

Overall
2.05
Service Quality
2.1
Customer Service
2
Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

VIrgin Mobile

Posted on: September 20th, 2006 by Mary Early

The good: Pay as you go, no credit check, no down payment, no activation fee, still get all features as post pay phone including options of monthly plans deducted from your credit/debit card.The bad: Service not always available in mountainous regions, but that may be due to the type of phone. So far I have had excellent coverage most places I go.Summary: I would highly recommend this company. The customer service is excellent, and adding money to the plan is easy. I've had pre-pay service with another company, but this is MUCH better.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
4
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Okay service, but there are better alternatives

Posted on: September 12th, 2006 by Jonathan Pusar

The good: Relativally cheap phonesDecent Pricing planBonus minutes every once in awhileThe bad: There are better values for prepaid over the yearsService is spotty in NYCHaving to pay 10 cents a day just to brose their store.Summary: I'll cut to the chase: Years ago when I got the VM, the pricing was excelent, and it was the only phone service that allowed you 3 months to top it up without spending $60+ a shot.Now, TMobile and Co. has stepped uo their game by offering 1yr to top up after reaching a certain statice, and still no Weekend specials. Plus spotty service, etc. Just not worth it.The only reason I still have it is because my phone is not broken.

This review is the subjective opinion of the user and not of PhoneDog.com

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