NTelos Reviews See All NTelos News

The good: I can not even think of anyThe bad: everything about NtelosSummary: NTELOS NEEDS TO COME OUT WITH NEWER AND BETTER PHONES!!! That MIGHT help, doubtfull.. Ntelos just has crappy phones and the good phones they do have, take forever to get. DO YOURSELF A FAVOR NTELOS, SELL YOUR COMPANY TO VERIZON!

The good: noneThe bad: I lost my phone and the person who found it used it to download 150.00 dollars worth of stuff. You would think that that after you had been with a company for two years and never used brew to downloaded anything they would know it was not you doing it. I called and turned off my phone 24 hours ater i lost it and they still want me to pay!Summary: Ntelos sucks and just like every other company nowdays their customer service sucks!!!!!

The good: I LOVE Ntelos nationwide roaming plan, even though I stay in my area a lot. My phone gets a signal from the closest tower, and my reception rocks! In the underwater tunnel, out in the boondocks, wherever I go!The bad: Not as cheap as the regular Ntelos plan, but worth the difference.Summary: Can you hear me now? YES! - Okay, not in Home Depot, but the reception on the no roaming plan is amazing.

The good: The cheapest unlimited service of any carrier. Some other carriers don't even offer unlimited service.The bad: They nickel and dime you for things that used to be free. Like the incoming text messages. 1st minute of an incoming call free. And other services all gone.Summary: I live in the city of Richmond and I get good service 95% of the time. I've been a customer for about 10 years and the company is taking away more and more of the services from it's customers that have been loyal for years. They never (hardly ever) advise or alert you to a change that is to your benefit. It is your responsibility to ask about new services or changes. The $.01, $.99 or $20 phone deal is only for new customers. Too bad if you're already a customer and a better deal on a phone comes along. If you want the better phone or deal, you have to sign a new longer contract. Most likely a 2 year deal or pay the outrageously high prices they and other carriers charge for the phones. If you really want or need the new phone those are your chooses. Their people on the phones are very nice and try to help you. I know they can only do what the company allows them too. When the company 1st started providing service, they were the best around. Even though the service area was limited. But as they started getting bigger the service started becoming less customer friendly. But what is new about that, that's the way business is done in America. Get bigger, charge more and give less service. The American way.