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I recently switched to Cricket due to the very attractive sale on the Samsung Galaxy Admire 2 phone. While they were able to lure me in with a cheap phone, Cricket has completely failed to deliver in every other conceivable way. Just to summarize the issues I've had: 1) I purchased my phone from Cricket's website. At the time, Cricket required that I pay for the phone and the first month's service at the same time. This apparently created a Cricket account for me at the time of purchase. The phone they sent me was never associated with the account that was created and so I was not able to activate it upon receipt. I was eventually able to activate it with the help of a customer service representative, but he was extremely rude. 2) Cricket started my plan month as soon as I placed the order for the phone - NOT when the phone was activated. By the time I was able to active the phone, I had already lost almost 3 weeks of the month I had paid for. 3) Cricket's web portal is completely useless. I was unable to associate my phone with my account and I was unable to signup for automatic bill pay through their website. Furthermore, their data logging is completely inaccurate and defaults to 255MB used on the start of every plan month. 4) The first bill Cricket issued me (after the initial purchase) was for ~$4. I assumed this was related to my phone being activated most of the way through a plan month that I had already paid for. By this time, I had signed up for automatic bill pay and everything went through as planned. 10 days into the plan month, Cricket cut-off my service with absolutely no notice. No customer service reps could provide me with an explanation of what happened. Furthermore, to re-activate service - Cricket demanded that I pay the full price of the plan month WITHOUT the auto bill pay discount - even though I was enrolled in auto bill pay. 5) The MUVE music app somehow loses read permissions on the music I've downloaded once every few weeks. It's necessary to delete everything and download it again. 6) Cricket's voice and data reception are terrible. I'm in a Houston suburb and Cricket's coverage map indicates full strength. I cannot make phone calls inside or in front of my house and data is usually limited to edge speeds, if it works at all. While I really like the Galaxy Admire 2 - a month and a half of Cricket service is more than enough. I'll be switching to MetroPCS when this month ends. I can't believe that Cricket actually has any customers - their overall incompetence is so gross that it's impossible for me to believe anyone actually manages to have a reliable phone line with them.

Brought this phone for the Florida 33556 zipcode which Cricket claimed was a zipcode they covered. When I attempted to activate the phone was told they did NOT cover all of that zipcode! Would not refund me the money for the prepaid card, though never used. I hope/expect this company to go bust before Christmas. Someone said their customer service was like talking to a 2 year old - that was being kind!

i paid my bill on the tenth u fucks shut my phone offf been on phone with your shity rude people they see the payment but cant turn my phone on ,and have the balls to ask me to pay again fuck no i just payed 4 days ago .why shoud i pay again cuz u fucked up.get people that speak english to.shityest company ive ever delt with.6 yrs now.

DO YOUR HOMEWORK PEOPLE. THIS CRICKET PHONE SERVICE AND PROVIDER IS TOTAL CRAP !! THEY SAY YOU GET WHAT YOU PAY FOR. SO WITH LITTLE MONEY OUT OF POCKET...EXPECT LITTLE SERVICE FROM THIS COMPANY. I DON'T KNOW HOW PEOPLE GET AWAY WITH THIS CRAP. SERVICE IS HORRIBLE AND CALLING CUSTOMER SERVICE IS LIKE TALKING TO A 2 YR OLD. CAN YOU UNDERSTAND WHAT A 2 YEAR OLD SAYS ??? WELL TALKING TO THESE PEOPLE IS ABOUT AS FRUSTRATING AS THE PHONE SERVICE ITSELF. CALLS LOST, PHONE BREAKS UP CONSTANTLY, MESSAGES LOST AS THEY COME IN CONSTANTLY. RECEIVING PICTURES ON THIS PHONE...WHAT A JOKE !!! STAY AWAY FROM CRICKET SERVICE AT ALL COSTS. IF YOU THINK YOUR GONNA SAVE MONEY...WRONG...YOU WILL BE LOOKING FOR ANOTHER PROVIDER WITHIN THE MONTH...OR NEXT...GUARENTEED !!! BEWARE AND TAKE THE ADVICE FROM US THAT HAVE EXPERIENCED THIS TERRIBLE PHONE SERVICE. CRICKET SUCKS !!!