AT&T Reviews See All AT&T News

As the second largest wireless provider in the United States, AT&T has a plethora of contract and no contract cell phone plans and phones. Use our tool to compare AT&T cell phones and plans to find the one right for you! Also, check out the reviews about AT&T below.

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AT&T is among the largest cell phone providers in America. Boasting of exceptional coast-to-coast coverage and fast download speeds, it is no wonder why AT&T has become a reliable option for those who require a cell phone network. Not to mention, they have a number of plan offerings suitable to just about everyone. With a wide array of cell phones, tablets, and mobile hotspots, AT&T has been able to prove themselves among the top service providers in the country.

Are you interested to learn more about AT&T? Make sure you read the reviews on our page so you can get a first-hand account of other consumers’ experience with AT&T. This will help you decide whether or not AT&T is the service you need.

Do you have an AT&T experience to share? Send us your review and help out other potential customers make a decision!

Average user reviews

 

Based on 412 Reviews

Overall
2.2
Service Quality
2.3
Customer Service
2.25
Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Great service

Posted on: October 20th, 2006 by michele boyle

The good: Fewest dropped calls, good receptionThe bad: noneSummary: We have had other carries and this is the best of any we have had. I would not change carriers. Love the roll over minutes.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

About the service

Posted on: October 20th, 2006 by ashley fortenberry

The good: I like how you can get free calls from 7-7. Phone selectionThe bad: Poor service in my area, Summary: What can I say I'm not happy with reception, the amount of dropped calls and the fact that my incoming phone calls sometimes go directly to voicemail without ever ringing.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cingular Wireless Service

Posted on: October 18th, 2006 by Linda Dunn

The good: Its the best service to me that you will ever get. I am always able to use my cell phone in places where others can't. Its GREATThe bad: NoneSummary: Cingular Wireless is the best. Other members of my family has other carriers and they always have trouble with their service. There is alot of times that they can't use and talk on their phone where we can or they will be talking to someone and will lose the connection so far I have never in the whole time I have used Cingular Wireless I have never had this problem. Cingular Wireless is THE BEST.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cingular Wireless

Posted on: October 18th, 2006 by Angel Bermudez

The good: Great Service, Great Customer Service, Great phone selectionThe bad: Expensive phones and rate plansSummary: I have been a Cingular Wireless customer for a few months and I am happy with their service. I just wish their rate plans and handset prices would be more competitive

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
1
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cingular Wireless

Posted on: October 18th, 2006 by Sandy Anderson

The good: Great coverage, no dropped calls, great receptionThe bad: Getting through to someone live - you have to go through the automated response unit first, (just like everywhere else but that doesn't make it any better) and it's horrible! I HATE having to listen to a recording over and over and push buttons just to talk to someone.Summary: I've been with Cingular since they were Pacific Bell Mobile Services (when they first started up). The service has gotten nothing but better and better. The coverage, at the beginning, wasn't that good but I can pretty much get a signal everywhere we go, and we travel several times a year within the US. I can't remember EVER having a dropped call either.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Cingular Wireless - Madison County, Alabama

Posted on: October 18th, 2006 by Anonymous

The good: Has a large service area.Gives good discounts.The bad: This service area is terrible.Drops calls regularly, dead spots and bad reception. Summary: I got cingular wirless two years ago. I was originally told since they merged with AT&T we would have access to their towers also. This service is so bad in our area, I can't wait until my two years are up to get rid of them. I have spoke to other people that have Cingular Wireless and they feel the same way. I have called Cingular Wireless many times concerning the bad reception, dropped calls and many dead spots and they don't care. They WILL NOT let you out of your contract at any cost. They are horrible.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
4
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Cingular

Posted on: October 17th, 2006 by Anne Huynh

The good: Good deals on equipment, phone selectionThe bad: Bad ServiceSummary: Can't count how many times my phone doesn't work while others are using theirs next to me.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
4
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Dropping the Bar

Posted on: October 17th, 2006 by Tony Huynh

The good: Best CellphonesThe bad: Service Umm not so much!Summary: I get a dropped call eight to ten times a month. Only good thing about cingular is their customer service. Very friendly and helpful people, but who enjoys calling customer service?! Oh, btw don't buy your phone from the store, they are much cheaper online.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Wonderful Service

Posted on: October 17th, 2006 by Chris Black

The good: There seems to always be a signal when I am out and about. Even when I am with friends I seem to have a signal when they dont.The bad: The bill never seems to be consistant. You sign up for one thing then the bill comes and you have all of these extra charges that we suppose to be in "fine print".Summary: Overall a wonderful cell phone company. Wide coverage area and helpful customer service. I enjoy being able to count on having service no matter where I am!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
2
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Cingular is too iffy

Posted on: October 17th, 2006 by Anonymous

The good: Roll-over minutesThe bad: Call drops too frequentlySummary: Calls get dropped all the time, I don't care what their commercial says...I even had an experience where I wasn't getting my voice mail...and can you believe once I sent a text msg and it took 2 weeks to be delivered !

This review is the subjective opinion of the user and not of PhoneDog.com

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