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Verizon Wireless Reviews See All Verizon Wireless News

Use PhoneDog to compare Verizon Wireless cell phones and plans. With our impressive lineup, you'll find the best Verizon Wireless cell phone plan or phone to fit your needs! We also provide the latest reviews on Verizon Wireless, America's #1 wireless provider.

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Established in 2000, Verizon Wireless is the largest network provider in all of America. Known as the Big Red, Verizon Wireless provides the best coverage for all their users. If they won’t cover you, there’s a big chance that nobody else will. Apart from offering coast-to-coast coverage, Big Red is popular for its consistent speed and uptime reliability. Not to mention, Verizon Wireless offers a wide array of cell phone options to choose from.

Are you considering getting a contract with Verizon Wireless? Check out some of the reviews left by other customers just like you. Read what these people have to say about Big Red and why they would recommend it to other users. With these reviews, you can find out how well Verizon Wireless values its customers.

Do you have your own Verizon Wireless story to share? Send your review and help out other users!

Average user reviews

 

Based on 459 Reviews

Overall
2.4
Service Quality
2.65
Customer Service
2.4
Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Coverage

Posted on: September 22nd, 2006 by Veronica Dagel

The good: Their areas, phones qualities, stores. The bad: They make mistakes on the bill. Summary: Their service areas are bigger than any other carrier right now. I love how no matter where you go, there is almost always a store where you can receive help! We have been using Verizon for almost a year now and will never go back. I only dislike that sometimes we get charged for roaming when we were in a good coverage area.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Verizon

Posted on: September 21st, 2006 by Kevin Bell

The good: good service, good ringtonesThe bad: overage charges, 9pm nightsSummary: Verizon is good because you always have serivce . The only bad thing is if you go over your minutes, it costs an arm or a leg, but if you watch your minutes, then they are the best.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Verizon Review

Posted on: September 21st, 2006 by Masrilyn Cornea

The good: Verizon has the best local wireless service and nationwide. No more roaming charges is a big plus for me!The bad: I wish Verizon would be the sole provider even in Northern Michigan since we spend so much time up there. Would like to have Verizon for all of our phone needs statewide.Summary: Would not change to any other service other than Verizon. No other can compare.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Wonderful Service

Posted on: September 20th, 2006 by Charlene Phillips

The good: Wonderful customer service and wonderful reception for phone service. The bad: Haven't found one yet!Summary: I have had 3 other providers in the past, this is by far the absolute best I have ever had. I have not had the dropped calls or the coverage problems I had in the past. I had one provider, not mentioning any names, that their customer personnel were absolutely RUDE. So the wonderful service with Verizon is something I would not give up!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
3
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Verizon

Posted on: September 20th, 2006 by Anonymous

The good: The best I have used so far.The bad: takes a a long time at the local store to be waited on.Summary: My son and I have used this service for over 3 years now and have the best service as cell phone carriers go. We have tried T-Mobile and have did not like having dropped calls.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Verizon Customer service is undesireable at most

Posted on: September 20th, 2006 by Ida Hall

The good: Easy to get on the phone most of the timeThe bad: Uncooperative, unwilling to listen, unwilling to budge when they think they can get money out of youSummary: Cancelled service in Nov and agreed to pay early termination fee. Come the following March and after MANY, MANY, MANY PHONE CALLS and continual monthly billing on TOP of termination fee, they handed us over to a collection company. Tried to explain that we turned the service off in Nov and should NOT have been billed all those months but NO ONE from reps to supervisors would listen. Not until we turned it over to our local Action 9 news station to handle. IMMEDIATELY they were able to resolve this problem in a weeks time. Something we couldn't do in almost a year. I will NEVER deal with Verizon again. I have heard other people say the same of their customer service.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Very Good Coverage

Posted on: September 20th, 2006 by rob towne

The good: Mostly great receptionVery good share planThe bad: no minimal text plansSummary: With Verizon Wireless I have had a great signal, whether it was after school in the building or driving down route 108 and 32, I almost never lose a call. Verizon Wireless' family share plan is great for our family's three users. We are able to call almost as much as we want and it is only $60 a month.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
1
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Great Service

Posted on: September 20th, 2006 by Anonymous

The good: No Dropped Calls, Best Coverage in the area, good sound qualityThe bad: More expensive then other servicesSummary: I've had AT&T, Nextel, & T-Mobile over the years, and I can honestly say that Verizon has the best coverage of them all. Their customer service is terrible though, and I find them a bit expensive. But I guess you get what you pay for.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
4
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

about verizon

Posted on: September 20th, 2006 by pavan Reddy

The good: good service and qualityThe bad: nothingSummary: good quality of signal, no call waiting, etc. Over all the service is good.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Great Service

Posted on: September 11th, 2006 by Matthew Alilionis

The good: Great Customer ServiceNew Phone Every 2 YearsHuge are of serviceThe bad: You dont get the coolest choises of phonesSummary: I have been a loyal Verizon customer for a number of years now. Alot of my friends use differet carriers, and they look to me when they have no service on their phone. Verizon is a great carrier and plan to stay with them forever.

This review is the subjective opinion of the user and not of PhoneDog.com

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