Metro by T-Mobile Reviews See All Metro by T-Mobile News

Been with Metro PCS for 14 to 15 years. Even way back when every other call would drop. When it was called My Piece crap shit. I couldn't pay my bill on time and they gave me an extension where all you can do is call and text. Ive have been loyal to Metro PCS and they have thoroughly let me down. You can be loyal to them and pay them thousands and thousands of dollars, because I have three phones on my service and pay 166.00 a month x 14 to 15 years 29,880 dollars to them almost 30,000 dollars. And they don't recognize or appreciate That. Ther are way to many services out there, cheaper services to be acting like that Metro PCS. in fact they should feel shame and embarrassment. Do they, NO. Done...Done...Don't. Terry Frost customer sense 1993

PLEASE HIT THE LIKE BUTTON OR FEEL FREE TO COMMENT! SHOW #METROPCS: THAT THEY CANNOT RIP PEOPLE OFF ONE-BY-ONE ANYMORE! I originally posted a post on Facebook you can check it out my feed is public under Stephanie Whitman. Once you read that you'll understand why I'm posting this review! So I'm sure some of you have seen the post I put on Facebook about the #Metro ordeal that I've been going through since May 4th of last month? And if you haven't you could check it out on my feed because it's public. Well......,...let me tell you what's going on with that. As soon as I posted that long post chronicling everything that happened from the minute I walked into the #MetroPCS store till that day I posted. (It included everything on how the salesperaon, #PEDRO FROM THE #MtPENN #METROPCS #STORE tricked me, lied to me, sold me a broken phone, and when I went back the very next day to return the phone tells me that he did an upgrade without my approval or even telling me that he was doing an upgrade and said because of that he cannot return or exchange the phone.) Well the very next day I got a response from the #MetroTeam saying how sorry they were and that they were going to fix this problem and that yes it was wrong what he did to me and they agree with me a wholeheartedly. (And I have all the messages to prove it.) Now mind you that was over a month ago okay? MY monthly bill is due again. Now I pay my fee and I'm not able to even use the phone so what sense does that make? And every time I ask them, " what's going on?", "Look just give me my money back I'll give you the phone" , "you even told me what he did was wrong and that this sale was shiesty AT THE VERY LEAST" and there was nothing right about the way he went about selling me the phone and that I should be able to give the phone back and get my money back" these are all comments that they have made to me and I have made to them. Believe me I have them all saved in my messenger account.. And every time I check in with them after a few days of waiting they're repeatedly telli me how "grateful they are for my patience, just a few more days"! l guess what my PATIENCE has RUN OUT. NOTHING IS BEING DONE! THEY'RE STRINGING ME ALONG AND THEY KNOW IT. The only thing that they were ever willing to do was to offer me 2 "Courtesy" phones which were older than the previous phone I owned. THE TWO PHONES THEY OFFERED ME CAME OUT IN 2016 AND 2015! My previous phone was LG K20 Plus. AND CAME OUT IN 2017, the two phones they offered me where made two years prior to that! No mention of returning my money....nothing! So I had to turn it down. I'm not going to spend #$153 on a #phone that's #ancient. So what I'm asking all my Facebook friends and people that don't even know me to do is to just hit the like button on this post and show #MetroPCS A #MULTIMILLION-DOLLAR #,CORPORATION, that the average person can make a difference! Let them know that this won't be tolerated!! ! I mean seriously $153 return out of the billions of dollars they make??? IS THAT REALLY GOING TO PUT A DENT IN THEIR POCKET BY DOING THE RIGHT THING? So I asked you pleaae show this company that they can no longer treat people any old way they want to and take money from people that really don't have any money to begin with. Just a like, share or comment whatever you want to do, or whatever you can do would be greatly appreciated. The more people who like this post... the more it shows #MetroPCS that they cannot get away with things like this! I THANK YOU FOR YOUR TIME IN READING THIS POST! Just as a footnote I want to say I never had problems with their cell SERVICE UNTIL MAY 4TH 2018. Now their sales department and everything else that goes with it is a different story... HORRIBLE!

Really debating on pying my bill. I have grown tired of purchasing brand new phones from metro only for them to just stop working randomly. they make you pay ridiculous prices only to have to buy a new one in 2 months. my fiance was supposed to get a new phone at least 2 months ago only to find out that they never ordered it. we are both on the same account and i think this is ridiculous. i honestly do not want to continue my services but i need to make a quick decision. as i know that if i wait to pay my current phone bill they will most definately stop my account and make me pay like i am a first time buyer like before. even though i have used them for yrs.

I had to buy a new phone and I stopped in 2 wks ago to get a estimate on how much I would need because I am on a budget. The salesman was very helpful and answered all my questions. I did not feel pressured in purchasing a phone. I had 2 phones to compare and he was very helpful. I went to buy my phone 2 wks later and I told that salesman that I already knew what I was buying. Absolutely no pressure and was very helpful. Will be returning.