The Hub has died.
Not that the world is going to come to an end because the Hub was pulled from retail shelves, but truthfully, I'm a bit disappointed. Turns out, Verizon's "Hub" product - the one that was all set to revolutionize the home phone as we know it - was a flop. I attribute it to three things: a lack of marketing, a lofty price, and reported issues with customer service. Every time I went into the Verizon store, the Hub was all the way against the back wall, with no marketing whatsoever. And at $200 with a monthly fee of $35, it wasn't cheap. With the increasing trend of moving to wireless devices for all calling purposes, shelling out $200 for a device, regardless of how cool it was, was steep. The Hub was also saddled with a notoriously poor reputation when it came to customer service (here, here, and here).
A truly great idea, gone because of a few poor moves. Could we see a new Hub debut at $49, with a strong marketing campaign? Only time will tell. Until then, it's back to boring landline service.
Source: Zatz Not Funny