Questions and Answers

If you've got questions, we've got answers. Find all of your solutions here at PhoneDog.

Each Carrier will allow customers to ?upgrade? their phones (handset) at some point during their agreement.  If you qualify for a carrier upgrade,...
18 years 1 month ago
There are many reason why some people benefit from a pre-paid service plan, but there are still some disadvantages that we want for everyone to be...
18 years 1 month ago
Besides pre-paid only carriers, many national carriers have added pre-paid calling plans to their service offers.  Here is a list of the current...
18 years 1 month ago
It depends on the type of phone you already have and if it's unlocked or not.  You would need to contact the pre-paid service provider directly for...
18 years 1 month ago
Consumers use pre-paid calling plans for many different reasons.  Below are the top five reason why you may want to consider using a pre-paid service...
18 years 1 month ago
A reputable seller should meet the following criteria:• A feedback score, typically 98.8% or higher.• Total sales of at least 500• A good return...
18 years 1 month ago
Quad-band phones will work anywhere in the US and most European countries. Tri-band phones do not include the 850mh frequency, which is used by...
18 years 1 month ago
Yes, but just make sure the phone is compatible with your carrier.  Both companies use CDMA technology, but each phone is specifically configure via...
18 years 1 month ago
?Unlocked? simply means that the phone is not locked with any particular service provider.  This means that the phone will work with any carrier that...
18 years 1 month ago
For most people, the easiest way to determine which phone will work with their carrier is by using our Phone Finder tool and selecting your carrier...
18 years 1 month ago
It depends on whether you have a GSM or CDMA phone.  With a GSM phone, just make sure you save all your contact to your SIM CARD, not your...
18 years 1 month ago
It depends on which carrier you have service with.  With GSM carriers, such as AT&T, T-Mobile, SunCom, and Cellular One, you only need to remove...
18 years 1 month ago
If you?re not switching carriers and don't qualify for a Carrier Upgrade, you can expect to pay near retail price to switch phones.  Carriers offer...
18 years 1 month ago
For most people, the easiest way to determine which phone will work with their carrier is by using our Phone Finder tool and selecting your carrier...
18 years 1 month ago
Choose a phone to upgrade and begin the checkout process to see if you can qualify for the upgrade discount, or you can call your carriers customers...
18 years 1 month ago
Currently Let's Talk is the only authorized dealer compared at PhoneDog.com that allows for customers to add a line to their current account.  Here...
18 years 1 month ago
Yes, you can make this change from the authorized dealer's checkout page.  After you have selected a new carrier, cellular phone, and calling plan...
18 years 1 month ago
An authorized online dealer can ship new wireless devices at a discounted price.  We compare authorized online dealers approved by carriers to sell...
18 years 1 month ago
Currently via our website, the authorized dealers, WireFly and Let's Talk allow for customers to purchase one of the advertised specials and extend...
18 years 1 month ago
Yes, transferring your current cellular phone number to a new carrier has become a standard process.  During the checkout process, you?ll be asked if...
18 years 1 month ago

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