Questions and Answers

If you've got questions, we've got answers. Find all of your solutions here at PhoneDog.

A reputable seller should meet the following criteria:• A feedback score, typically 98.8% or higher.• Total sales of at least 500• A good return...
18 years 4 months ago
Quad-band phones will work anywhere in the US and most European countries. Tri-band phones do not include the 850mh frequency, which is used by...
18 years 4 months ago
Yes, but just make sure the phone is compatible with your carrier.  Both companies use CDMA technology, but each phone is specifically configure via...
18 years 4 months ago
?Unlocked? simply means that the phone is not locked with any particular service provider.  This means that the phone will work with any carrier that...
18 years 4 months ago
For most people, the easiest way to determine which phone will work with their carrier is by using our Phone Finder tool and selecting your carrier...
18 years 4 months ago
It depends on whether you have a GSM or CDMA phone.  With a GSM phone, just make sure you save all your contact to your SIM CARD, not your...
18 years 4 months ago
It depends on which carrier you have service with.  With GSM carriers, such as AT&T, T-Mobile, SunCom, and Cellular One, you only need to remove...
18 years 4 months ago
If you?re not switching carriers and don't qualify for a Carrier Upgrade, you can expect to pay near retail price to switch phones.  Carriers offer...
18 years 4 months ago
For most people, the easiest way to determine which phone will work with their carrier is by using our Phone Finder tool and selecting your carrier...
18 years 4 months ago
If you are looking to just upgrade your phone with your current carrier, you may qualify for a discount when purchasing a new phone.  You will need...
18 years 4 months ago
You can still purchase a phone at normal retail rates, or through one of the many vendors who sell Phones without having to renew your contract. ...
18 years 4 months ago
Each Carrier will allow customers to ?upgrade? their phones (handset) at some point during their agreement.  If you qualify for a carrier upgrade,...
18 years 4 months ago
There are many reason why some people benefit from a pre-paid service plan, but there are still some disadvantages that we want for everyone to be...
18 years 4 months ago
Besides pre-paid only carriers, many national carriers have added pre-paid calling plans to their service offers.  Here is a list of the current...
18 years 4 months ago
Yes, you can make this change from the authorized dealer's checkout page.  After you have selected a new carrier, cellular phone, and calling plan...
18 years 4 months ago
An authorized online dealer can ship new wireless devices at a discounted price.  We compare authorized online dealers approved by carriers to sell...
18 years 4 months ago
Currently via our website, the authorized dealers, WireFly and Let's Talk allow for customers to purchase one of the advertised specials and extend...
18 years 4 months ago
Yes, transferring your current cellular phone number to a new carrier has become a standard process.  During the checkout process, you?ll be asked if...
18 years 4 months ago
Choose a phone to upgrade and begin the checkout process to see if you can qualify for the upgrade discount, or you can call your carriers customers...
18 years 4 months ago
Currently Let's Talk is the only authorized dealer compared at PhoneDog.com that allows for customers to add a line to their current account.  Here...
18 years 4 months ago

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