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This has by far been the worst service and phone i have ever delt with. Iv had this service for only a month. Promised great service 4g lte at my home etc. Im roaming at my home or get absolutely no service at all. I have taken screenshots and proof of all this. Iv talked to customer service 6 times to solve this issue and been to my local sprint store. And no body will help solve thes issues. They just keep updating everything that already is updated. No fix. The store told me to get the magic box that would help at home. They say my new phone isnt compatible for it. I cant make phone calls half the time or text. I cant google simple thing or use really anything unless im on wifi which im on right now. I wanted to use my old galaxey s7 active instead of this paper weight lg dynasty. They said it could be used hich makes no since at all. Simple sd card switch. I got sprint because it was cheaper and all unlimited. But whats the point if you cant use it. And it frustrates you on a daily. Trying to communicate with others and for emergencys ive been screwed. Im willing to work with you if i could actually get some help or pay extra for a galaxy that works. Im not one to write bad reviews but enough is enough when an emergency comes up and i cant use my phone for what its built for.

PUBLIC SERVICE ANNOUNCEMENT!!!! This is the worst company I have ever had to deal with. I highly discourage anyone from ever joining this carrier. First of all, their cell coverage is not good. It has constantly been spotty and I’m always on extended or it just doesn’t work at all. Second, when trying to switch to a better carrier it is damn near impossible to get your phone unlocked. I called over 48 hours ago (the time they told me it would take to unlock it) and they said my phone would be unlocked by then. My phone is still not unlocked and I am without cell service. They said I would have service until my phone was unlocked but that is not true. The porting of my phone went through so I don’t have service. They lied to me. Third, this is going to be the third time I have to go to the Verizon store to try to get ahold of Sprint to see why my phone is not unlocked and I’m sure they will give me some excuse. WARNING ⚠️ DO NOT GET SPRINT CELL PHINE SERVICE. WARNING ⚠️ THIS IS THE WORST COMPANY IN THE HISTORY OF COMPANIES THAT I HAVE EVER HAD TO DEAL WITH!! DO NOT GET SPRINT!!!

I have spent over 4 hours total on the phone with Sprint to get a mistake they made corrected...........the last guy I got was good, but prior --- you should pray....Highly unsatisfied. I will be considering a claim with the consumer protection bureau. This is crazy that I spend my time that they don't pay me for to fix their issue.

I've had service with Sprint for over a year now and just received an email that my bill is going up 10 more dollars. Never been late, never missed a payment. All bc I've had service for a year even though I signed a 2 year contract. Their excuse for that was I signed a year contract with Sprint and the other year was with someone else. Seriously? Are you kidding me? Is that the best excuse you can come up with? It's like being treated horrible for being a good paying customer! Riduculous!