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I absolutely regret choosing net10 wireless, their customer service suck, they keep you on hold for like a hour only to get you to their voice animated machine and you don't get the support yo call for, if my phone is unlimited, shouldn't my Internet service be too? If you are thinking about switching to net10 because of the commercial and promise, it's all lies, their service suck and they drop your calls. NET10 SUCK!!!

Before NET10 I've been a T-mobile customer. Reason for leaving T-mobile was my Unlocked Samsung Galaxy R smartphone, which wasn't supported by T-mobile on data web at all. All what I am writing here is absolute truth. I don't have any complaints and frustrated moments with my unlimited talking plan. Connection as well as T-mobile. About data & web. Since my Galaxy phone doesn't support 4G, it's working only on 3G or H+ with NET10. I live in Albany NY state, and my maximum data speed is 3mb/second, by which I very satisfied. But my regular common data speed usually is 2,5mb/sec, that is good for me as well. Definitely, their Customer Service must work a little bit better then now. Sometimes it takes a lot of time to reach a technical assistance.

A conversation with the person who runs Net10 Facebook Page: If you are looking at lowering your cell phone bill and are thinking about a pre-paid service take my advice and stay as far away from Net10 as possible. They are the WORST company I have EVER dealt with. We'll be switch to AT&T Prepaid unlimited talk, text and web for $50 next month. It took a week for these incompetent morons to tell us exactly what we needed to get the service started and an hour yesterday to port and activate 2 cell phones and today Net10 called me AFTER everything is working and telling me I need to give them all the info AGAIN b/c my ALREADY PAID FOR service could be disconnected!! WORST COMPANY EVER!!! Unlike · You like this. Net David Hi Marie. So we can resolve your issue promptly, please click on the link to submit a support ticket. http://www.facebook.com/NET10Wireless/app_124192170958476. If you are unable to submit a support ticket using this link, please click on the Support t...See More 33 minutes ago · Like Marie Ambrosio I don't need to create a ticket...according to your company they created one with NO EXPLANATION and claimed my PREPAID service could be interrupted. So, perhaps I should contact the Better Business Bureau and the FCC instead. 15 minutes ago · Edited · Like Cory Simpson You worked in cellular customer service and still needed somebody else to tell you what you needed to activate service? This isn't exactly a hand holding company. If you don't have an inkling of how the system operates then you are in big trouble here. 11 minutes ago via mobile · Like Marie Ambrosio And, THAT attitude is EXACTLY what I'm reporting. Thank you for creating a record of it online for the world to see. 10 minutes ago · Like Cory Simpson The BBB has this company listed with an A + rating. They don't really cave in to empty fcc threats either. 9 minutes ago via mobile · Like Marie Ambrosio THANK YOU!!! 9 minutes ago · Like Cory Simpson Reporting? I'm offering good advice that if a person is in constant need of customer service that they should probably look elsewhere because they don't provide all that for such a low price. 7 minutes ago via mobile · Like Marie Ambrosio http://www.consumeraffairs.com/cell_phones/net_10.html 207 Complaints and Reviews about Net10 www.consumeraffairs.com No Refund Policy Despite Flaw on Product Promise - This complaint has reached al...See More 7 minutes ago · Like · Remove Preview Cory Simpson A link to a nag and bash page doesn't mean anything to me. I can post a million links to good and bad reviews.

I've had an array of problems with the multitude of different cell phones I have tried from the Net10 carrier. Every cell phone I have had has either connection problems, the battery dies far too easily - to the point where after only 5 months of owning it I have to order a new battery, to poor signal. I got the latest LG and had nothing but issues with it. It no longer informs you of your airtime - when it runs out you have to call from a different number to reactive it, the screen locks automatically half the time, when I try hanging up from a call the screen flickers back and forth from lock to unlock like a game of cat and mouse, the customer service is and has always been a joke - just to speak to someone you have to go through an array of button pushing and then get thrown on hold for 10-30 minutes just to find out they don't know or don't really have a way to resolve your problem, you can't block numbers from your phone - which is bull because on my older model net10 phones I had this option, the apps always force close, update too often, or the updates fail and eat up your memory. THESE PHONES ARE JUNK AND NET10 DOESN'T CARE ABOUT YOU!