In recent months, many iPhone 6 owners have been complaining of an issue described as “touch disease” that causes a flickering gray bar to appear at the top of their screen and then causes the touchscreen to become unresponsive. We haven’t heard much about the issue from Apple, but today the company broke its silence.
Apple today launched the “Multi-Touch Repair Program for iPhone 6 Plus.” The company says that some iPhone 6 Plus units may have screen flickering or multi-touch issues “after being dropped multiple times on a hard surface and then incurring further stress on the device.”
If you’ve got an iPhone 6 Plus suffering from this issue, you can take your phone to an Apple store or an Apple Authorized Service Provider to get it repaired. The fix will cost $149. If you’ve already paid to have the issue fixed by Apple or an Apple Authorized Service Provider, Apple will contact you for a reimbursement for the difference between the price you paid and this $149 repair cost.
It’s good to see Apple finally acknowledge this touchscreen issue, but I’m sure that most folks suffering from the problem won’t be pleased about forking over $149 to get it fixed. Plus, the program looks like it’s only available to iPhone 6 Plus owners, so any iPhone 6 users that’ve encountered the problem appear to be out of luck.
Have you encountered this so-called “touch disease” on an iPhone 6 or iPhone 6 Plus?