Following last week’s news that Samsung was teaming up with the U.S. Consumer Product Safety Commission on a recall of the Galaxy Note 7, an official recall of the flagship smartphone has now been announced.
The U.S. CPSC today officially announced that the Galaxy Note 7 has been recalled. Any Note 7 sold before Sept. 15, 2016, is subject to the recall. Samsung has launched a webpage that’ll enable you to check the IMEI of your phone to see if it’s been recalled. Alternatively, you can call Samsung at 844-365-6197.
If you’ve got a Note 7 purchased before Sept. 15, the CPSC recommends that you power it down. You can then get a hold of the carrier or retailer that you bought it from to get a replacement Note 7 with a new battery, a refund, or another replacement device.
Samsung says that new Galaxy Note 7s will be available at carriers and retailers no later than Sept. 21.
This recall will affect approximately one million devices. To date, Samsung has received 92 reports of Galaxy Note 7 batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage.
We’ve known for a while now that the Galaxy Note 7 could harm you or your property due to its faulty battery, and we’ve been urging owners to stop using their Note 7s and turn them off. For anyone that’s still using the Note 7, though, the news that it’s officially being recalled and that Samsung has gotten 92 reports of overheating batteries should be enough to power down the Note 7. Going through the recall process may be a pain, but it’s better than risking harm to your property or yourself.