Net10 Reviews See All Net10 News

The good: Cheap pricesThe bad: EVERYTHING elseSummary: On January 27th 2007, I added 300 minutes to my phone. Within 2 hours, the phone reset itself, losing 880 minutes. On Jan 29th, I called cystomer service, and was told that a new phone was being sent out, and I'd have it in 3-5 days.Today is February 22nd, and after 4 more calls to customer service I STILL HAVE NO PHONE!!!Stay away from these people, they will RIP YOU OFF!!!

The good: *From the Law!You can get a phone number with any area code, great if you want to say you're from LA (323) or Las Vegas (702)The bad: If you don't buy more airtime by your due date - even if you have plenty of minutes left - you lose all those minutes AND YOUR NUMBER.Summary: You will be deactivated for two reasons:1) Run out of minutes (unable to place or receive calls)2) Fail to renew by due date even if you have minutes left (phone is disabled and you lose your phone number)SO just buy airtime regularly, right??? Not so simple. Here's something not advertised on the Net10 site: If you buy too early, you lose days of service. Example: Let's say you buy 30 days, and a week later buy another 30. You get not 60, but only 37!!! This is because your new 30 days starts when purchased.So you want to renew as late as possible, right?!? Well, here is the GOTCHA. Their website is highly erratic and their CS is hostile, thickly accented and only works business hours. So if you push your luck (trying only to get all the days of airtime you paid for) you risk losing your minutes and your number.On top of that the service is pronbe to dropouts and of rough quality. I only recommend Net10 to people who need disposable phones: fugitives, spies and people on the Witness Relo Program.

The good: Quick upload of minutes, quick reliable customer serviceThe bad: Poor signalSummary: Service is great other than poor signal. Have use phone outside or near window to use it!

The good: great price and good coverageThe bad: horrible customer service, the worst ever!Summary: When my Net10 Motorola C139 phone reset itself, I tried to get it back up with customer service. They said the only thing that they could do was send me a new phone and that it would take a week. The phone was fine it just needed to be brought back on line and have the minutes reloaded. Nasty, impolite, unhelpful, can't speak english, cant understand english and then said they would send me a new phone overnight...they lied!