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AT&T Reviews See All AT&T News

As the second largest wireless provider in the United States, AT&T has a plethora of contract and no contract cell phone plans and phones. Use our tool to compare AT&T cell phones and plans to find the one right for you! Also, check out the reviews about AT&T below.

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AT&T is among the largest cell phone providers in America. Boasting of exceptional coast-to-coast coverage and fast download speeds, it is no wonder why AT&T has become a reliable option for those who require a cell phone network. Not to mention, they have a number of plan offerings suitable to just about everyone. With a wide array of cell phones, tablets, and mobile hotspots, AT&T has been able to prove themselves among the top service providers in the country.

Are you interested to learn more about AT&T? Make sure you read the reviews on our page so you can get a first-hand account of other consumers’ experience with AT&T. This will help you decide whether or not AT&T is the service you need.

Do you have an AT&T experience to share? Send us your review and help out other potential customers make a decision!

Average user reviews

 

Based on 412 Reviews

Overall
2.2
Service Quality
2.3
Customer Service
2.25
Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Pretty Good

Posted on: August 5th, 2006 by Prabu Krishnamurthy

The good: Service is pretty good, it picksup some signal even in areas where other providers doesn't workThe bad: None that I am awareSummary: It is actually a very good service. Dropped call rates are really very low. Haven't had any problems with the bill or service so far. It is really a good choice

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
2
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cingular dream

Posted on: August 5th, 2006 by MICHAEL MANNION

The good: free sim card when i locked mine upThe bad: phones are horribleSummary: i accidentally locked up my sim card and they said that it would be 20 dollars to replace then i went in and they said it was free. i had to take my razr in because it kept on dropping calls. they gave me a brand new one.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cingular Wireless Review

Posted on: August 5th, 2006 by miles schaefer

The good: ?Great Service?Great Phone Variety to choose fromThe bad: ?Voice on the other line echoes sometimes?People I talk to complain about my voice echoingSummary: All around Cingular Wireless is a great cell phone carrier. They really don't have any dropped calls as they claim, and I do get "More Bars in More Places." I would definitely recommend this service to anyone who was unsure of which carrier to get.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Not worth it!

Posted on: August 5th, 2006 by Anonymous

The good: Cingular to Cingular is free!The bad: Absolutely no signal and calls gets disconnected often!Summary: Ive been using the Cingular service for a year and a half now and Ive had nothing but problems with the service. I get absolutely no signal in my house. The person on the other end really has a tough time as I keep breaking up and vice versa. Also, If I am speaking to someone with a cingular connection, I almost always get disconnected after about 10 minutes. Not sure why..but the service is bad and I will never use it again!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cingular Wireless - A consumers opinion

Posted on: August 5th, 2006 by Stephen Hand

The good: Good SignalAcceptable Customer SupportThe bad: Higher than average pricesText messages take a while to deliverSummary: Overall, I find the quality of service quite adequate for my needs, however the service is considerably more expensive than other providers that I have used.The customer support is excellent, and they will go out of their way to please a customer, even if they have to give you a free month of service.Overall, I'd recommend it.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cell Phone Service: Good and Bad

Posted on: August 5th, 2006 by Kimberly McAtee

The good: Hardly any dropped calls, great plan, very economicThe bad: Hard to pick up service sometimesSummary: My carrier hardly ever drops my calls, (as you may have seen advertised in their commercials) however, service is difficult to get in all locations. Sometimes, in my own home (I don't use my land line) I can't pick up a signal, which is frustrating to say the least.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
4
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Cingular is just like everything else.

Posted on: August 5th, 2006 by Vijoy Prasad

The good: Large company, good customer service.The bad: Poor reception at times, dropped calls (despite their advertising).Summary: Cingular portrays itself as a reliable company with good reception and fewer dropped calls. Ive had service with Sprint and Verizon and Cingular is just as bad. Their service is almost archaic in a way because I get dropped calls every 3 or 4 calls. Not good.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Excellent Coverage

Posted on: August 5th, 2006 by M Arnson

The good: 3-5 bars everywhereThe bad: sometimes overlaps with Rodgers in Canada, and get roaming chargeSummary: Cingular has increased it's coverage across NYS with the pickup of additional AT&T towers, the coverage can't be beat. Good customer service and GMS SIM card phones make this an unbeatable combination.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
1
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Descent service... some no signal areas

Posted on: August 6th, 2006 by joe ramirez

The good: My wife can't call me while I lose signalThe bad: I lose signal on my commute every day for about 5 minutesSummary: It's good, but not great. I think their customer service is abysmal.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
3
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cingular wireless: pretty good

Posted on: August 7th, 2006 by chi lam

The good: rollover minutes, coverage areasThe bad: sneaky charges get increased, like 411 usageSummary: overall cingular has been pretty good. i have done research on switching companies but the current plan i have is great, the rollover and free nationwide long distance and free mobile to mobile. i rarely have dropped calls in my area. i dont like the miscellaneous charges though, like the 411 usage fee which is being increased this week, or other recovery fees. but im sure its like that with other companies too. overall, cingular, positive experience

This review is the subjective opinion of the user and not of PhoneDog.com

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