Verizon Wireless Reviews See All Verizon Wireless News

Use PhoneDog to compare Verizon Wireless cell phones and plans. With our impressive lineup, you'll find the best Verizon Wireless cell phone plan or phone to fit your needs! We also provide the latest reviews on Verizon Wireless, America's #1 wireless provider.

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Established in 2000, Verizon Wireless is the largest network provider in all of America. Known as the Big Red, Verizon Wireless provides the best coverage for all their users. If they won’t cover you, there’s a big chance that nobody else will. Apart from offering coast-to-coast coverage, Big Red is popular for its consistent speed and uptime reliability. Not to mention, Verizon Wireless offers a wide array of cell phone options to choose from.

Are you considering getting a contract with Verizon Wireless? Check out some of the reviews left by other customers just like you. Read what these people have to say about Big Red and why they would recommend it to other users. With these reviews, you can find out how well Verizon Wireless values its customers.

Do you have your own Verizon Wireless story to share? Send your review and help out other users!

Average user reviews

 

Based on 459 Reviews

Overall
2.4
Service Quality
2.65
Customer Service
2.4
Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

No reception - No way out

Posted on: August 14th, 2006 by kimberly kirk

The good: when I drive out of my area I can eventually get my messages.The bad: I am having to pay for service that I can not use.Summary: I get no reception where I live since the merge with AT&T. I have called many times and spoke with customer services and technichians. I have bought every different phone they offer and switched towers but still no reception and they say I am obligated to fullfill my 2 year contract even without reception. I have 5 phones on this plan. I am very dissapointed.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
3
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Verizon Wireless

Posted on: August 14th, 2006 by srag raju

The good: good signal receptiongood discountsThe bad: CDMAno rollover minutes Summary: Verizon Wireless service is a great one with good signal reception and quality.The only drawback is that Verizon does not have rollover minutes. If it was a plan with GSM then it would have been the best phone service in the world. BUT AGAIN THUMBS UP FOR VERIZON!!!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
3
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Verizon Works nearly Everywhere in Worcester County!

Posted on: August 13th, 2006 by Anonymous

The good: The coverage is excellent! I barely ever lose service on my samsung phone. There are a few dead spots which occur on my drive to work; however they only last about 15 seconds and then I receive full bars again. The bad: The dead spots are in places where you would not expect them...i.e. In the heart of a town or driving down an open highway.Summary: I am very happy with the Verizon Wireless' coverage in my area. I would recommend it to anyone that is searching for a good provider that has great coverage with very few drop out calls. Their website is also very handy for plan/phone upgrades and to pay your bill online. They also have an extensive array of phones to choose from.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Good Overall

Posted on: August 12th, 2006 by Kelly Lenart

The good: Great coverage, low rates, great serviceThe bad: I am not in the V-cast coverage area even though it is enabled on my phone.Summary: I used to have T-Mobile and if I called anyone I had to stay in one spot, or I'd lose my call. With Verizon I have coverage anywhere I go (except in the mountains) and it's wonderful.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
5
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Why I love My Verizon

Posted on: August 10th, 2006 by Audrey Simmons

The good: Great service, love the phonesThe bad: Wished they offered better incentives like having a plan that you paid one amount and had unlimited calling or a group of friends that you can call from other carriers that you didn't loose minutes.Summary: I love Verizon, have had their service in two states and love the unbeatable service. I first had them in OK while going to college there and didn?t loose service ? can?t help but love the extended network. I took it all over that state and I got service in areas I thought I wouldn?t.Came back to SC and even though I visit different states I have service and don?t get dropped calls. I don?t know what they are feeding to their Customer Service workers but I want some, they are always helpful, don?t try to sell you stuff each time you call. Instead they help with what you call in on and that?s it. Thanks?? customer service representatives of Verizon.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

CT verizon service

Posted on: August 10th, 2006 by Dan J

The good: great sound qualitynever dropped a calleasy to switch phoneseasy to add a lineThe bad: no service in some areas (soccer field surrounded by trees)Summary: Overall this is a great service. I have no complaints except that areas with a lot of trees have no service. I would recommend this service to anyone buying a new phone or switching services.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Verizon Wireless cell phone service

Posted on: August 10th, 2006 by Devetta Senters

The good: great company, and serviceThe bad: the price for unlimited talk time Summary: Verizon representatives are very nice and helpful. When a mistake was made on my bill, they gave me no problems fixing it right away. They are willing to work with the coustomer when finances are a problem. The service coverage is great, very few dropped calls. Many plans to choose from and you may change plans anytime without penalty. I give Verizon a 10 rating.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

I just love Verizon!

Posted on: August 8th, 2006 by Anonymous

The good: Great customer service.Better reception than my non-Verizon cell friends.The bad: There is a sub-contractor location in my town with Verizon in big lettering on the building but they can only provide help if you buy the phone from them or resign your contract with them. Otherwise you have to drive 20 minutes to get to a corporate office.Summary: I have never had any problems with dropped calls. Only a few places around where I live where I DON'T get reception and that is in the mountains. Overall I wouldn't switch to any other cell phone company. I've been with Verizon 3 years.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Motorola 815

Posted on: August 8th, 2006 by Bobby Kruczek

The good: good screen, big numbersThe bad: noneSummary: Good phone for the money. It has Get It Now, mobile web and alot of other useful features for people on the go. It has a very good camera with videos. It really needs a card to be able to get a lot of pics and videos on the phone.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Clarity and Sound Quality

Posted on: August 6th, 2006 by David Law

The good: Very clear every where I go. Works in underground subway areas. The bad: Price is relatively expensive.Summary: After trying many services Verizon is definitely the best I have tried so far. My friends who use different services usually ask to use my phone when they don't have service at a location.

This review is the subjective opinion of the user and not of PhoneDog.com

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