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Mother passed on, Called Tmobile the next day to inform them of the passing. But she was still being charged even after that day. In formed on 12 nov 2012, Tmobile charged to 21 dec 2012.

Purchased phone through Ebay..faxed TMobile everything they needed for Unlock code to use with another Network. The phone was originally purchased by previous Owner at a T-Mobile Retailer with T-Mobile inscribed on phone. 3 weeks later after several phone calls and pleads to their Customer Service Team... this is the response I received:T-Mobile Sim Unlock Request Sim Unlock Reference: 5601592 Unlock Code: ***Full MSRP Not Paid*** Thank you for taking the time to contact T-Mobile. We have received your fax. After review of the receipt we are unable to provide you with an unlock code. The device was not purchased from a T-Mobile USA retail store or authorized T-Mobile retailer. You may contact us at 1-800-937-8997, www.T-Mobile.com or visit a T-Mobile store or Authorized dealer to activate service. Once service is activated and requirements are met, we can review your account further for approval of the SIM Unlock code Thank You, Sim Unlock Department T-Mobile USA, Inc. But they can activate service to us if we want it...Hell no!

T mobile is the worst service ever. My grandmother has had an acct with them for the last eleven years and she recently verbally agreed to 2 more years in a verbal contract yet she does not even have a phone that works properly. All they offered her is a phone on a payment plan after she has not had an upgrade in over 7 years ....pathetic.... they sure do not miss billing her yet wont even offer her an up[grade that was rightfully hers before they got her to sign up for some two year plan that made her no longer able to get one....... To take advantage of seniors is really low!!!!!!!!!!!!!! besides the fact that there service is the worst... Verizon here we come!!!!!!!!!!!!!!!

T-Mobile is the worst telephone company out there. Poor service, failed to recognize my cancellation and continued to bill me. the worst! Do not use T-Mobile if you want to rely on your cellular.