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PhoneDog is the best place to compare Sprint cell phone plans and phones! Check out our selection, and read reviews of Sprint. To buy a Sprint phone or plan, call Sprint at (855) 320-3417.

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Having been founded in 1899, Sprint is one of the earliest cell phone companies throughout America. Because of this, the company has went on to become among the most recognized network providers and now owns one of the largest networks in the country. Some of the best loved features that other customers enjoy about Sprint include a truly unlimited data plan and a number of varying priced contract options.

Are you thinking about getting a contract under Sprint? Take time to read the comments that other Sprint users have left behind. With the help of these comments, you’ll be able to determine whether or not Sprint is the network for you!

Do you wish to share a comment about Sprint? Write your review here!

Average user reviews

Based on 604 Reviews

Overall
1.657285
Service Quality
1.76617
Customer Service
1.653975
Service Quality:
1
Customer Service:
1
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1
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Review Rating: 
1

Would Not Recommend to a friend.

Do not go with Sprint- Hidden charges

Posted on: February 13th, 2018 by ven

A/C# 443217377 Cheap services! I was in a $60 plan for 3 lines, but sprint charged me $145 and they say it is valid valid bill! So cheap spent 4 hours on call to explain the issue, but no solution provided. I'm hoping someone would read this comment and don't fall in sprint's trap!! Ven

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
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1
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1
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1

Would Not Recommend to a friend.

sprint - don't ever go there

Posted on: February 10th, 2018 by kmaca1234

Went to sprint from Verizon to save money - $25 per line they advertised. really comes out to $35 per line, plus phones taxi insurance- usual charges $ just for sprint "administrative fees". Spent 6 hours in the store to sign up - no exaggeration. Then my husband was pushed around to 4 different stores when his phone did not work - at least 1 hour in each to be told to go somewhere else. another 2 hours when he realized he could not get service in all of the areas he travels (e.g. Pocono Mountains, PA. never had an issue with Verizon. 4 hours when they threatened to shut off my phone because we didn't pay the bill- never received the bill and then found out it 482.00 for 1 month! The return of my husbands phone was not handled properly - 3 months later I am still fighting them. Everyone says they re submitting a case, but every time I call (2 hours per phone call), they tell me there is no case. to top it all off, Verizon says I owe them $300 because Sprint never paid off the contract! I swear I am not exaggerating. See a Sprint store or advertisement? RUN the other direction!!!!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
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1
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1
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1

Would Not Recommend to a friend.

Picking up a fixed phone which was false

Posted on: February 8th, 2018 by Jenniferscammahorn

They said I was called and replacement was declined but not true. Why do I pay for insurance? They want more and more money and they don’t communicate with Apple.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
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1
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1
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1

Would Not Recommend to a friend.

Sprint

Posted on: February 5th, 2018 by Nsimon08

Awful! I have had nothing but problems with this company. Paid for a phone out right, had no problems taking my money. Asked to have the phone unlocked. BAMMMMMM nothing but issues. Been asking for the past 5 months talked to 8 mangers and not 1 person can do their job! I am tried of calling in everyday to have to explain over and over what the problem is. I am always told it will be fixed and another week goes by and still cant use MY PHONE that I PAID for our right!!!!! AWFUL COMPANY! CUSTOMER SERVICE is GOD AWFUL!!!!!!!!!!!!!!!!!!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
2
Overall:
1
Overall:
Review Rating: 
1

Would Not Recommend to a friend.

Rick

Posted on: February 4th, 2018 by islandlighthouse

I have been a customer of Sprint for roughly 12 years only because changing carriers is too troublesome and anxiety provoking! The evil you know!!! I recently called the customer retention department as my wife convinced me to give T*Mobile a look. I called the customer retention department and asked if they could match the deal at T*Mobile but they flat-out refused. They were very willing to get rid of many of my services that would save me money...DER!!!! Very generous...NOT!!!! They had divulged to me that I had been renting my 6 year old phone (as I thought I had paid it off years ago) for $25 a month because I didn't call them and tell them I wanted to own it!! Sprint is GREEDY, DECEITFUL, and UNTRUSTWORTHY!!! Sign with them at your own risk!!!! Thank Heaven's I am no longer a customer of Sprint!!!!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
1

Would Not Recommend to a friend.

Never use sprint

Posted on: February 3rd, 2018 by Lindseynave

I was with sprint for 5 years. I recently switched to US Cellular, my final bill was NEVER sent to me; until last week. Today I received a letter stating that they had sent my bill to collections in the matter of 5 days since getting the final bill. I called Sprint’s customer service line( which is an absolute joke) and they stated that there was nothing they’ve ould do to help me. This is after I purchased my leased phone out right(which they lied to me about that as well) my advise for anyone is to never use Sprint, they are an absolute Thor’s company who dimes not care abou their customers not customer service.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
3
Overall:
2
Overall:
Review Rating: 
1

Would Not Recommend to a friend.

BOGO SCAM

Posted on: February 1st, 2018 by majorhawk

Sprints BOGO program is a Scam. I learned that first hand. You don't really get a free phone. They let you think you do until your final bill an then WHAM! They hit you with a bill to cover their cost of the free phone.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
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1
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1

Would Not Recommend to a friend.

Sprint Cell

Posted on: January 18th, 2018 by not a sprint fan right now

This is the second time I have had to send back a leased phone, and each time when I contact sprint they tell me that they are sending me a return kit and it should arrive in 3-5 days. Both times my lease is up and I try to return the phone, it takes me forever to get the return kit. This time I called before my bill closed and they informed me that I have to wait till the bill closes, so I called after the close date of my december bill. I was told 3-5 days I would received the return kit. A week goes by and no kit. So I called and was informed that it was sent out, but lets open a new case and get one out to you. I wait another week and still no kit! I just called again, and was told it was sent but lets open a new case. I asked to speak to a supervisor or manager, and was told "no need" will get a return kit right out and I will call you tomorrow! I dont want a call I just want a return kit! Im in a small town and the closest sprint store is hundreds of miles away, so I cant just drop it off. Remind you this is the second time in as many years trying to return a phone. Whats up Sprint! Bad customer service if you ask me!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
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Review Rating: 
1

Would Not Recommend to a friend.

The Worst in Customer Service Sprint

Posted on: January 13th, 2018 by Mcavanaugh

As a long time customer I finally had enough of the absolute terrible customer service which is Sprint. I switched to Verizon an have never been happier. Great in store service, reps that know an understand you as a customer rather than just being a number. The Verizon service has been outstanding, great speed, voice quality, an superior Coverage. Never a dropped call, an just great voice quality. In attempting to return my sprint device I was told I had to wait for 50 minutes or more, this to return their equipment with an envelope an mailing label from UPS. It cannot get any worse than Sprint. I was a long time customer an after receiving such poor respect, it made it easy to switch to Verizon. Forget the deals, go with any provider other tab Sprint, Just plain terrible, an I cannot say this enough.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
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1
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1

Would Not Recommend to a friend.

IQ Below 50

Posted on: January 11th, 2018 by ..........sally

I guess the people who are too dumb to work at fast food have to work SOMEwhere!!! For a year, I believed that the employees were trained to lie; that they were motivated by commissions. But no! I guess the corporate puppeteers are intelligent. RUN from the nearest Sprint store!!!!!!

This review is the subjective opinion of the user and not of PhoneDog.com

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