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Sprint Reviews See All Sprint News

PhoneDog is the best place to compare Sprint cell phone plans and phones! Check out our selection, and read reviews of Sprint. To buy a Sprint phone or plan, call Sprint at (855) 320-3417.

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Having been founded in 1899, Sprint is one of the earliest cell phone companies throughout America. Because of this, the company has went on to become among the most recognized network providers and now owns one of the largest networks in the country. Some of the best loved features that other customers enjoy about Sprint include a truly unlimited data plan and a number of varying priced contract options.

Are you thinking about getting a contract under Sprint? Take time to read the comments that other Sprint users have left behind. With the help of these comments, you’ll be able to determine whether or not Sprint is the network for you!

Do you wish to share a comment about Sprint? Write your review here!

Average user reviews

 

Based on 603 Reviews

Overall
1.65
Service Quality
1.75
Customer Service
1.65
Service Quality:
5
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Excellent!

Posted on: August 17th, 2006 by Dawn Kidle

The good: I have never had any problems with Sprint. They have always been able to handle my concerns fairly quickly and the price I pay is perfect for all the nice features I receive.The bad: For some reason where I live I only get one bar even though I am only 2 miles from the Interstate.Summary: Overall, I will continue my business with Sprint because I am very satisfied with the service, phone, and price. My two year contract is up fairly soon and I am looking forward to upgrading my phone and signing on for there new power vision.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
4
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Sprint PCS Service

Posted on: August 17th, 2006 by Jessie Rice

The good: Customer service is helpfulThe bad: CS is helpful if you don't mind waiting for 15 minutes or more. Summary: For the last serveral months, I have been having quite a few billing problems. The customer reps have been very helpful in removing the charges. However, there seems to be a different problem every month on my bill.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
2
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Unhappy

Posted on: August 17th, 2006 by Diane Smith

The good: reasonable enough I supposeThe bad: will cut you off if you go over your minutes, won't change your minutes unless your upgrade (just don't like having phone cut off if I go over my minutes)Summary: I was locked into a contract that just ended and I was thankful because the biggest problem I was having was, everytime I would go over on my minutes; they would cut my service off. I was fine with paying for the extra minutes, but they wouldn't change it. So now, I have moved to a better carrier that charges me for my extra minutes instead of cutting me off.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

sprint pcs

Posted on: August 16th, 2006 by Annette Behning

The good: I like the color and the size and it is easy to use. The sound is clear and easy to hear.The bad: It should be smaller and more compactSummary: I have had a lot of cell phones and I like this one the best but the price of the service could be a little more affortable. I think you should make one that comes with changeable faces so you can change the color or style of the face or have one you can design yourself. It would also be nice to make the charger built into the phone and the plug colapes into the phone like the charger for the digital cameras.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Sprint works... yes it can

Posted on: August 15th, 2006 by Mark Berkovic

The good: Good reception.. clear calls... easy account managing!!The bad: Goes into roam every once in a whileSummary: I have been using "Sprint Pcs" for about 9 Months now, and never had any problems. Sprint to Sprint calls are free!! And it is easy to find out how many mins. are used even if you have a family plan! It's cheaper than other providers and easier to manage. Highly recommended!!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
3
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

One of the Best

Posted on: August 14th, 2006 by Randy Damicis Jr

The good: Excellent CoverageGreat PlanThe bad: Billing could be rather tricky and they don't credit your account when required. They instead wait for you to call. CSR could use some improving.Summary: I've had Sprint PCS teamed with the Sanyo SCP-8100 for over 2yrs now. I absolutly love this phone and the coverage that it provides. I just recently received an excellent plan when my contract expired. It's 500min, nights starting at 7pm and weekends, PCS Vision, picture mail, mobile to mobile, all for $30 before taxes. I refuse to go to another carrier.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
2
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Sprint review

Posted on: August 10th, 2006 by Jill Carter

The good: Fair and flexible plan- don't have to pay huge charges for going over my plan minutes as it changes plans for you. Can pay the bill online with a credit card. Phone doesn't roam often and phone makes you press an extra button to answer or place calls when you are roaming so that you know.The bad: Drops calls whenever anywhere near mountains (but I guess all providers do). Also drops calls in Antioch for some odd reason. Roaming charges are outrageous.Summary: Overall the service is good. A little high priced compared to some of its competitors. Less offers for existing customers as well. The phone works in most places most of the time.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Dead

Posted on: August 10th, 2006 by Johnny Birk

The good: Works well away from home The bad: Not useable at homeSummary: I have a bermed home with steel beams.My cell phone does not have enough signal strength tomake or receive calls in my home

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Sprint Service

Posted on: August 10th, 2006 by Parag Shah

The good: Sprint Has Good Customer Service And Affordable Phone Plans.The bad: Sprint Towers Are Not Everywhere And Thus Bad Reception Occurs.Summary: Sprint Has Good Customer Service And Affordable Phone Plans. They always make sure that your comfortable with the service and answer all complaints in a timely fashion. Sprint Towers Are Not Everywhere And Thus Bad Reception Occurs. This is an inconvenience especially if you travel alot.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Sprint PCS Coverage in Austin, TX

Posted on: August 5th, 2006 by Thomas Whalen

The good: Normally dependable.The bad: Signal seems to just "drop" sometimes for no apparent reason. Doesn't happen a lot, but enough to get me flustered.Summary: Not much to say, I mean it is only about cell phone coverage. I guess what my final summary would be that I only use Sprint PCS because I am on a family share plan and it is cheap for me (guess I get what I pay for). If I was the primary account holder for this phone I would go elsewhere for service.

This review is the subjective opinion of the user and not of PhoneDog.com

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