Sprint Reviews See All Sprint News

PhoneDog is the best place to compare Sprint cell phone plans and phones! Check out our selection, and read reviews of Sprint. To buy a Sprint phone or plan, call Sprint at (855) 320-3417.

Show me:

Having been founded in 1899, Sprint is one of the earliest cell phone companies throughout America. Because of this, the company has went on to become among the most recognized network providers and now owns one of the largest networks in the country. Some of the best loved features that other customers enjoy about Sprint include a truly unlimited data plan and a number of varying priced contract options.

Are you thinking about getting a contract under Sprint? Take time to read the comments that other Sprint users have left behind. With the help of these comments, you’ll be able to determine whether or not Sprint is the network for you!

Do you wish to share a comment about Sprint? Write your review here!

Average user reviews

 

Based on 603 Reviews

Overall
1.65
Service Quality
1.75
Customer Service
1.65
Service Quality:
3
Customer Service:
3
Overall:
2
Overall:
Review Rating: 
0

Would Recommend to a friend.

sprint

Posted on: August 23rd, 2006 by jerri mollenhauer

The good: good coverage areas and good customer serviceThe bad: bad plans and roaming charges are high and overagesSummary: I liked Sprint at first then their services went bad. they have spending limits that cut you off and high roaming and overage charges

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Grrrreeeaaatt!!!!!!!!!!!!!

Posted on: August 23rd, 2006 by Francisco Hernandez

The good: Really Easy Texting , very friendly customer service , very user-friendly , really for anybodyThe bad: Only Some dropped callsSummary: All in all Sprint PCS brings a lot into people and choosing their phone carrier. As they have many services to try and help you in any situations. Always being friendly even when in a tense situation.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
2
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Sprint Service - Average

Posted on: August 23rd, 2006 by John Von

The good: Sprint gives great coverage on or near the interstate. The bad: The signal gets weak when in deep residential and areas or the farther you get from the interstate. The customer support could be a little better as well. They are very in-congruent. You can call two times and get 2 answers for the same issue.Summary: Overall I have been pretty content with SprintPCS for my business. We have a business account with 10+ phones.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
2
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Not too happy locally

Posted on: August 22nd, 2006 by Debbie Gudat

The good: Great family plan and nationwide service area.The bad: Not so good local service area. Something wrong with phone at least 1-2 times a year.Summary: My husband uses his phone mostly out of state and has great luck with towers. However, I use mine primarily in our home area and I don't get good service.There is constantly something wrong with my phone and Sprint never wants to "make it right" for me. We usually end up dealing with a distributor (sells service for Sprint and a couple other companies). He is great! For example, I just got a new phone 2 weeks ago because my old one was bad (that we just purchased last year...and they aren't cheap phones!!). Within the first week, we knew something was wrong with the phone (didn't notify me when I had any messages...voice mail, text, etc). We had it almost 2 weeks when we took it back to Sprint. They tested it and verified that something was wrong with it, but would not replace it free of charge! They wanted to give me a refurbished phone at a REDUCED rate! THIS WAS A BRAND NEW PHONE!!!!! We went to the "middle man" at ABC Communications and he took care of it for us! Sprint never wants to back up their phones!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
3
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Sprint PCS Reception

Posted on: August 22nd, 2006 by Anonymous

The good: Nice phonesThe bad: Reception Sucks!!!Summary: My former carrier was great. Now with Sprint, every call breaks and drops. Not very happy w/ service.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
4
Overall:
2
Overall:
Review Rating: 
0

Would Recommend to a friend.

Generally weak sauce

Posted on: August 22nd, 2006 by Augustine Gaw

The good: Great customer service, good coverage in populated areas, great dealsThe bad: Poor coverageSummary: Everything about sprint is great except for the coverage area. Fortunately, I have roaming included in my service plan, so I usually roam when I'm not in a densely populated area.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Sprint

Posted on: August 22nd, 2006 by Lisa Spellacy

The good: noneThe bad: Very poor voice quality and connections. Too many dropped calls. Very poor customer service. Summary: Would not recommend Sprint to anyone! Worse service there is.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Sprint Stinks

Posted on: August 22nd, 2006 by Anonymous

The good: CheapThe bad: service and customer service stinkSummary: I've had Sprint for almost a year now. When I am in my house, I roam. I also roam in Utica which is a mile from my home...and I get charged for it.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Family Plan

Posted on: August 22nd, 2006 by harleyray smith

The good: i love it!! we have about 5 phones on it, and the value is great!! easy to keep track ofThe bad: noneSummary: This plan has made it easier for our large family to keep in touch, since we live in a rural area

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
2
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Sprint Business Plan

Posted on: August 21st, 2006 by Gene Smart

The good: I have eight phones on their business plan. They always work with me on trying to fix damaged phones. Sprint also has given me plenty of free phones and good deals on all of the existing numbers. The bad: Their customer service can be a pain at times. On one occasion they locked my account and would only allow my daughter to see it online (She cancelled her phone and I put it on my business account). That took about two days to work out and was quite a hassel. Their store can also be extremly busy and take hours of your time. Other than that, they have done fairly well compared to the other cell phone companies I have used.Summary: All in all, I would recommend Sprint for a small business. They have treated me well in my years with them.

This review is the subjective opinion of the user and not of PhoneDog.com

Pages