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Sprint Reviews See All Sprint News

PhoneDog is the best place to compare Sprint cell phone plans and phones! Check out our selection, and read reviews of Sprint. To buy a Sprint phone or plan, call Sprint at (855) 320-3417.

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Having been founded in 1899, Sprint is one of the earliest cell phone companies throughout America. Because of this, the company has went on to become among the most recognized network providers and now owns one of the largest networks in the country. Some of the best loved features that other customers enjoy about Sprint include a truly unlimited data plan and a number of varying priced contract options.

Are you thinking about getting a contract under Sprint? Take time to read the comments that other Sprint users have left behind. With the help of these comments, you’ll be able to determine whether or not Sprint is the network for you!

Do you wish to share a comment about Sprint? Write your review here!

Average user reviews

 

Based on 603 Reviews

Overall
1.65
Service Quality
1.75
Customer Service
1.65
Service Quality:
3
Customer Service:
3
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Sprints coverage

Posted on: October 17th, 2006 by Jonel Wyman

The good: I get very good reception most of the timeThe bad: Won't work in the country -it is to far away from a major city, of in Hy-veeSummary: Overall I am very happy with the service I have with Sprint. Only problem I have is when we go to fulton county and I have no service spend the whole time looking for service, wont even raom.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
2
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Not very good!

Posted on: October 17th, 2006 by kayela meece

The good: It is nice being able to talk to my family for free. They have the same planThe bad: Spotty service, many dropped calls, poor receptionSummary: I wish the service would be better in my area. Despite claiming they have a large number of cell towers the service is still poor.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Sprint service

Posted on: October 17th, 2006 by robert preuss

The good: noneThe bad: Save your money don't go with sprint... terrible serviceSummary: Too many dropped calls, low cell area next to a sprint store in twin Lakes wisconsin will never understand why they are trying to sell sprint phones when the signal drops next to a sprint store

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
2
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Sprint PCS in Southern WV

Posted on: October 17th, 2006 by David Holmes

The good: For the area it does ok, good in case of emergency.The bad: Dropped calls, not great reception.Summary: If you need a cell phone and are looking for nation wide service then sprint PCS is great, it provides unlimited nights and weekends, and nationwide is included, however there isn't that many towers in Southern WV and in these country settings you can forget about getting your calls out.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Sprint PCS

Posted on: October 17th, 2006 by Tina Bornheimer

The good: If you live in a big city this is a must have. Sprint PCS has so many offers.. great plans. If you search for them online you can find great, and I mean great plan rates. Sprint PCS has great customer care and takes care of any issues/questions you may have. Very reliable company.The bad: I have not found any cons with Sprint PCS in my 6 months in contract with them.Summary: Sprint PCS has incredible service in lots of areas, great plan pricing and customer service. Everything you get in your Sprint PCS package will make you a loyal Sprint PCS customer. I had to call about a question because the plan I found included free picture mail and they had to turn that on so I could use it, but customer service was very nice and took care of it right away.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Sprint has been good for us

Posted on: October 17th, 2006 by Karen Guest

The good: We are rarely without a signal. They also handle all billing and other questions professionally and with courtesy.The bad: I have a hard time keeping a signal inside of my house.Summary: All in all Sprint PCS is a good company. We have had a few things with our bill that they corrected immediately. We've been with them for 4 years and have been satisfied with the service. We've renewed our contaract more than once.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Needs Customer Service Upgrade!!

Posted on: October 14th, 2006 by Angel Burt

The good: Have been with Sprint for 9 years.The bad: Many, mostly due to poorly trained customer service staffSummary: So many things I could write about.If you ever have a promblem and call customer service I get a different answer with each person I speak to.Tell 6 people the same problem,you will get 6 different answers.I even had a manager at sprint tell me the staff was not properly trained!! That is so unprofessional!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
3
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

sprint pcs

Posted on: October 13th, 2006 by Monica brown

The good: the selections of this phone is great The bad: ringer selections needs to be up graded,also the tower doesn't have the phone to pick up good signal in certain area .Summary: when i had cingalar it worked much better ,my husband change to sprint and now we have a contract with them . i would like more style and update on this phone . maybe when my contract goes out .

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
1
Overall:
3
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Customer Service is a JOKE!

Posted on: October 10th, 2006 by Laurie Pitts

The good: for the most part the service has been good...few dropped callsThe bad: the customer service does definately need some drastic work Summary: i have had mostly good luck with my sprint service. but don't dare call customer service! they will change your billing even if you call for a simple question. they deleted text messeging & 7 oclock nights off one of our plans (which was a seasonal promo) and couldn't get the code for it. then they charge us $19.99 per call on spam that texted one of my phones 12 times in less than 15 minutes! they wouldn't work with us on reversing the charges cuz it was a 3rd party charge. i investigated on the web and this 3rd party had a website stating $19.99 PER MONTH.. NOT CALL and they still wouldn't reverse charges! so customer service in my eyes is very poor when they won't stick up for the customer even when they see it written out in black and white...more worried about the dollar they may lose.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
2
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

coverage/dropped calls

Posted on: October 9th, 2006 by Beth Caplinger

The good: Works great inside a brick building.The bad: Drops calls frequently. No coverage in cerain areas of town. Goes into roamig all too often. Summary: Not enough cell towers in the USA. Calls drop frequently even when standing still. Phone goes into roam quite frequently in an area that used to be in local coverage area. In Lake County, Oh when on vacation, lost coverage as soon as I crossed the river into town. Near Lake Erie, I had to stand outside home in driveway, away from house, to receive a signal.

This review is the subjective opinion of the user and not of PhoneDog.com

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