Metro by T-Mobile Reviews See All Metro by T-Mobile News

my first smartphone. been struggling slightly with call quality (cuts in and out sometimes) and it's dropped about 5% of calls.... i don't know with what this has to do but it's not the end of the world. customer service is way more prompt than what i'm used to, just press zero from the main to get a human, then almost no time on hold and to the point... also delighted to have a smartphone finally. it's a nokia lumia, sooo nicely designed, attractive and easy to use. it's been a week, and i have pulled my hair out only slightly so far, less than anticipated, the phone was a hundred bucks and the plan $40 for unlimited everything. not as good reception as my flimsy old virgin mobile flip phone, but so many more features and only a few dollars a month more. not perfect but a good deal, couldn't have done better, other than avoiding smartphones entirely..... which maybe is the answer if you're not made of money.... just be aware you have ONE HOUR TALK TIME to decide if you want to return it for your money back!! after 60 minutes you're committed... no one told me this upon buying it, and i might have returned it because of the bad reception (i'm a BROKE perfectionist)... tough titties to me, but still not a bad deal considering the options if you can't afford an iphone.

I live in CT and at first, they were great. However, the phone I was using was horrible and I wanted a real phone. So when I decided to switch to a new company because I wanted an ipohne; all my information I put down was inaccurate. First lady I talked to hung up on me and the second guy said I would have to go to New York. All I wanted to do was transfer my number to my new phone at a different company. I went to the store where I originally signed up and all the information I put down was brushed aside. They put down the stores information including its birthday. They didn't even ask for an ID when I asked for the info too. Glad I am not dealing with them anymore.

If you live in Dallas, the service is pretty good. I recommend the LG motion phone as it is cheap and a real good Android phone. Realize though, if you ever need customer service you are hooped. You cannot get anyone on the phone and if you do chances are they will be a complete @ssh@le.I wonder if the UFC realizes this as they have them as a major sponsor. If you are on a budget, great phone service, but don't expect any help from them.

Went you click the $50.00 dollars plan it said $50 Unlimited Talk, Text and Data, there is NOT UNLIMITED DATA that is a false advertisement you only get 2.5 GB that`s is call LIMITED not unlimited.