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The good: Good connection services, and clear when talkingThe bad: No Phone #s in Tallahassee, had to get a city outside of there to be able to use phone. As big as Tallahassee is, I could not believe it!Summary: Have had Boost mobile for 4 years.......Worked Great while I was in NC, but when I moved to Fla, #s are limited

The good: For $55/month it was perfect for my teenage daughter. Decent coverage. Unlimited talk/text for the plan I chose. No contract.The bad: As stated in most reviews for Boost, Extremely poor customer service. Summary: Their standard answer is "There's nothing we can do". Bought phone Dec22 for daughter. 1st Month is free. When free month was up, I did not make payment for Feb because I took phone from my daughter for 2 weeks. Mid Feb I called to reactivate and was told to wait until Feb22 because if I paid when I originally called, I would be charged for full month and then still owe again Feb22. I did exactly as I was told and made 2 payments on Feb22, They applied 1st payment to Jan which was free! Called them I realized this and guess what their answer was. Yep, There's nothing we can do. I threatened to go to Cricket and the CSR I was speaking with acted like she couldn't care less and was in hurry to get me off phone. They are willing to lose a customer over $55. As of right now, I would definitely not recommend Boost to anyone.

The good: No contractThe bad: Unbelievably long hold times. Incredibly poor trained staff. Everytime you call for the same problem, you'll get a different answer/excuse/explanation. Staff has no knowledge of their product/service. Once you cancel, YOU have to delete your voicemail. People will keep calling you and never know you no longer have the phone. Summary: I purchased the phone because I needed something temporary because I am in and out of the country a lot. It seemed like a good idea because you don't have to sign any contract and you can cancel anytime. I started having trouble with sending text messages. Everytime I called, I was first on hold for average of 45 minutes and then all they said they would do is "reset" my phone. No one could ever tell me why my phone wasn't sending or receiving text messages. They said "its just something that happens." First they told me I could send text messages to email addresses and it did work the first couple times then it stopped working and kept telling me I didn't have enough credit to send messages. I called 4 times and they "reset" my phone, but it never worked. Finally one of the customer svc reps said it would cost extra to add the text message to email svc to the plan. I canceled the service and returned the phone. 2 months later, my friends were emailing me wanting to know why I hadn't been returning their phone calls. I called my old number and there I was: telling my friends to leave me a message. I assumed just like any other phone service, that they would disconnect the number or delete the voice mail. But they didn't. I called customer service one last time and waited on hold for 45 mins, only to be told, they couldn't help me at all. The only way to get rid of my voice on a phone I didn't have for 2 months was for someone else to sign up for that number, or phone, or combination of both and delete my old recording and re-record their own! The most ridiculous thing I've ever had.

The good: Walkie Talkie for a dollar only on the days you use it. Very durable. basically a work horse of the Pre-Paid phones. Uses Nextel and Sprint. Runs kinda like a computer. has Java (What computers use). the Re-Boost cards are reuseable and found everywhere. has a pre-paid debit card avalible from boost and green dot. has the fast walkie-Talkie on the market. Has a Sim card so if you break yourt phone or you upgrade or buy a new one it'll make it easy to transfer. The best part if you don't like anyThe bad: Now the bad parts. bad pre paid rates and plan rates (not inculding Walkie Talkie). No service in some of the places where sprint has their network. Has to download a text each time. takes forevr to find anything in the web. pricey apps for it. Does not come with a Calculator (it's like 5 dollars to buy one for it)! the battery always needs to be charge or AKA it doesn't last long. to get a good phone it kinda cost alot.Summary: Overall i like it it has been dependable to me. DO NOT buy it if you only have 1 or 2 friends on it that has walkie talkie and you don't talk to them that much! If it fits your right needs go at it!