AT&T Reviews See All AT&T News

As the second largest wireless provider in the United States, AT&T has a plethora of contract and no contract cell phone plans and phones. Use our tool to compare AT&T cell phones and plans to find the one right for you! Also, check out the reviews about AT&T below.

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AT&T is among the largest cell phone providers in America. Boasting of exceptional coast-to-coast coverage and fast download speeds, it is no wonder why AT&T has become a reliable option for those who require a cell phone network. Not to mention, they have a number of plan offerings suitable to just about everyone. With a wide array of cell phones, tablets, and mobile hotspots, AT&T has been able to prove themselves among the top service providers in the country.

Are you interested to learn more about AT&T? Make sure you read the reviews on our page so you can get a first-hand account of other consumers’ experience with AT&T. This will help you decide whether or not AT&T is the service you need.

Do you have an AT&T experience to share? Send us your review and help out other potential customers make a decision!

Average user reviews

 

Based on 412 Reviews

Overall
2.2
Service Quality
2.3
Customer Service
2.25
Service Quality:
1
Customer Service:
2
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Cingular connection

Posted on: August 17th, 2006 by Anonymous

The good: when it connects you have pretty good sound The bad: getting connected Summary: I've been with this company and can't get calls to go through. They stick even going outside hasn't helped. They wont' care when I'm gone when 2 yrs are up.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

We have had wonderful service with Cingular Wireless for over 4 years.

Posted on: August 17th, 2006 by mary conder

The good: We almost never lose a signal and the price and range of plans fit us perfectly. The sales associates at the local Owensboro store work so hard to help all the customers with any concerns they may have. One young lady in particular, Christina, has helped us since our first cell phone purchase. She has always provided us with up to date information on new plans which may serve us better. We have no intention of ever changing carriers. We feel we already have the very best company available.The bad: The few times we have had to speak to representitives over the phone, they do not seem to have the knowledge and devotion to customer service that our local dealer has given us.Summary: We now have a family plan with our son and my sister and they wouldn't change companies for anything.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
5
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

No Problem

Posted on: August 17th, 2006 by Joseph Ciaramitaro

The good: good service no dropped calls goos customer serviceThe bad: some dead areasSummary: Over all prefomance is quite good with no major problems Customer service is excellent. I had a minor problem but it was fixed within seconds. Had other carrier I do not want to mention names but the beep beeb drove me nuts.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
3
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Why unusable when I have time to spend chatting...?

Posted on: August 17th, 2006 by Oscar Garcia

When in the Bus Terminal building, precisely waiting for my bus for many, many minutes, I have no signal (unless I step onto the roadway in front of the upcoming buses!!!)

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cingular's All Over Network

Posted on: August 16th, 2006 by Angel Bermudez

The good: Awesome CoverageThe bad: None Thus farSummary: Cingular has made major improvements in their service. Kudos to Cingular Wireless.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Service on and off.

Posted on: August 16th, 2006 by Anonymous

The good: For the most part, if you have a cell phone that was not offered free from cingular, you will get much better reception.The bad: They do not tell customers when they are integrating towers so we aren't able to make phone calls for most of the day or have problems making phone calls.Summary: Cingular is just like any other cell phone service, it has it's ups and downs. I believe once they integrate the former attws towers with the cingular towers that you should have no problem and that it should be one of the best services.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
3
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Cingular Coverge and Reception

Posted on: August 16th, 2006 by Ron Aragona

The good: When I have a connection, it is crisp and clear.The bad: I cannot use my cell phone in my own home.Summary: Cingular service has its pros and cons, it is clear when I have reception. The main con is that my wife and I do not have reception in my own home.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
2
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

loss of signal

Posted on: August 16th, 2006 by faye herl

The good: more coverage than in most areasThe bad: What nation is actually completely covered in "nationwide"service?Summary: I cannot get a good signal inside my house. If I walk to the road about 100 yards away, I can get a decent signal.......We are not in a hill, we are not in a valley. I feel like the guy in the commercial trying to get a signal all scrunched up on top of a cabinet.......is it ever actually going to be "nationwide" service for this nation?

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
5
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Raising the bars!

Posted on: August 16th, 2006 by Joyce Klunck

The good: Cingular has raised their bars for better service in some areas, but still have low bars at my home. Hope they keep raising the bars and not the price.The bad: I can't use my cell phone at home.Summary: I get good reception on flat land but once I get on a hill but bars are gone. Hope they continue to improve their service. I have never had a billing problem and when I needed questions answered, their customer service was great.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Cingular Wireless

Posted on: August 16th, 2006 by Anonymous

The good: Fewer dropped calls.The bad: Reception is poor in the downtown Chicago area.Summary: Cingular wireless is one of the best wireless carriers to have. However, if you are talking where there are tall buildings or an airport, the reception is very poor and full of static. Customer service is very good, especially when you need to know a phone shortcut to find information.

This review is the subjective opinion of the user and not of PhoneDog.com

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