Some iPhone X screens becoming unresponsive in cold, Apple will address with update

The same day that Apple released a software update to fix an iOS 11 autocorrect bug, the company says that it's got another software update coming to fix another bug.

Apple says that it plans to release a software update to address an issue that causes the iPhone X's touchscreen to become unusable in cold environments. The screen will become fully responsive a few moments after being exposed to cold environments, Apple explains, but it still wants to release an update to fix the issue.

Here's the full statement that Apple sent to The Loop regarding this issue:

“We are aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment. After several seconds the screen will become fully responsive again. This will be addressed in an upcoming software update.”

Earlier this week, Reddit user darus214 said that their iPhone X became unresponsive after stepping outside in the cold. Some other users reported the same issue while others had no problem using their phone in the cold, and some said that locking and then unlocking the phone would fix the problem.

While not everyone seems to be affected by this problem, it is an issue as winter and cold temperatures are approaching for many of us. It's unclear when Apple plans to release this update, but with iOS 11.2 currently in beta, it's possible that Apple will bundle a fix in an upcoming beta and then release it with the public iOS 11.2 update.

Are you iPhone X owners having any issues using your phone's touchscreen in cold temperatures?

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